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8 replies

What would you do.....?

G gardengnomeMember
Heres a curly one.

About two months I bought an item from a fellow in the US. It went cheaply, perhaps too cheaply, and because of its size I requested he send it by surface mail.

I've been very patient, but the item hasn't arrived so I emailed him and asked when he thought it might get here. Today I got his response - he received it back 3 days ago!

He claims the address was correct and that he had to pay more than expected for postage and was therefore out of pocket already. He has now offered me half my payment back as he says it's not worth paying postage yet again.

I don't believe he's "coming the raw prawn" (as they say in this country), he sounds straight enough, but in his position I would feel duty-bound to refund in full. On the other hand, he hasn't said why the post office returned it to him, and that would be indicated on the parcel.

The money isn't worth making an issue out of, it's just the principle of the thing.

Any ideas?

GG
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B bjones9942Member
I'd remind him that an eBay auction is a binding contract and he needs to either refund your money in total or re-send the package (depending on your mood). If he indeed has your address correct then he has a valid beef with your postal system - not you. You have upheld your end of the transaction and he should do the same. If selling at a loss was a problem he should have opened the auction at a profitable amount.

Sometimes people amaze me!
bartelbybartelbyMember
He should definately refund you the full amount and I would ask for the reason the post office returned it to him.

Sounds a little like he doesnt want to part with the item at the price you snavelled it for.

The Postal system WILL take your parcel and return it if he hasnt addressed it properly, even if he put the wrong house number on it, they just turn it around. I have had sellers write so badly that the postal system has returned parcels.

Good Luck GG Smile
N ncxlightningMember
quote:
Originally posted by Mrs.M:
But, they would not have known it was wrong in three days!


It has been 2 months... I think that is how it read.

I would agree that he should refund your money in full or ship your item. The inconvience of the wait I would probably accept, if insurance wasn't on it because it could have easily not been found at all and you would be out completely.

I wouldn't ask him to scan it if I were you, you risk making him mad and getting nothing.

You could always report him to ebay stating he wouldn't go through with the deal as promised.

I think electronic money transfers have a 90 day safe period for rebutal, if so you could contact paypal directly and tell them to remit payment (it might be only 30/60 days I don't remember now I have done it but it was a long time ago).
bartelbybartelbyMember
quote:
Originally posted by Mrs.M:
But, they would not have known it was wrong in three days!


I read GG's comments the same as NCX, the postal system returned it after 2mths (give or take 3 days), if he hadnt said anything about it being returned I would of said that waiting 2 months for something to be sent surface mail would be correct. I regularly get parcels from the inlaws in the States and it take at least 8 weeks, sometimes a little longer if customs decide to do their thing with it.

Have you heard anything else GG?
G gardengnomeMember
No, nothing yet, Bartleby.

I worked for Australia Post for 23 years so I know how that side of it operates and have complete faith in them. If this thing reached Aus. with my correct address, I have no doubt whatsoever it would have been delivered.

Something strikes me as odd however - I allowed two months for surface delivery, yet it's been received back by the sender in that time, which implies one month each way and also suggests it never reached Aus. Doesn't add up.

My inclination is to go with the majority and request full refund. I'd rather just forget it and buy one elsewhere.

GG

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