Hi I won an auction last night using Auction sniper, however when I go to pay ebay doesn't recognise me, and I get an error screen. However upon winning, ebay sent me a message to Pay Now. The item is listed nowhere in my ebay purchase or bidding list. 
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Hello Souzette,
We're sorry to hear that you have run into difficulty making a payment for an item. Please be aware that our service has nothing to do with making such payments - it merely places your bids for you in the final seconds of an auction and the rest is handled by eBay as with any other bid.
The payments you make for winning items must be handled via eBay. From what you have shared, it looks like there was an issue with your sign in so eBay could not display your data at that time. I suggest you try logging in to your eBay account again and then looking at the item won. If you run into trouble logging in on eBay, try clearing your browser cache to ensure that no pages have been erroneously cached and then try again.
If the difficulty accessing your eBay account or your won items continues, please reach out to eBay support for assistance.
- Craig
Hi Craig
Hello,
It sounds like you may have associated your Auction Sniper account inadvertently with your second eBay account when you generated the link to eBay. This is the only way our service would bid on any account - Auction Sniper can only place bids on the eBay account it is linked to.
You can check which eBay account you have associated to your Auction Sniper account at any time after logging in. Just select Modify Account from the My Snipes menu and then check on the eBay Connection tab and it will show the username of the related eBay account.
If you wish to associate your Auction Sniper account with a different eBay account, just generate a new link to the other eBay account and then the service will bid for you on that account.
- Craig
