Hello,
I am sorry to hear you have had trouble with the mobile app.
Our engineers have previously investigated this issue and have determined that this error happens when there is a product in your eBay watch list that contains an item that has either already ended or is out of stock. We are currently working to correct this issue on our end. Unfortunately I do not have an eta available at this time.
In the meantime, to correct this issue on your end, please ensure that your eBay watch list contains no items that have already ended or are out of stock and try again.
To delete any items like this from your eBay watch list please log in to your eBay account and follow these steps to delete the expired items:
- Go to My eBay.
- Under the Lists section on the left side of the page, click Watch List & Other Lists, then click Watch List.
- Select the item you want to delete.
- Click Delete.
Alternately, you can delete these items from your watch list using our website (rather than our mobile app).
Please note that you can set up snipes by item number regardless of the message, but you will not be able to import your eBay watch list while that message shows on your device.
In the meantime, we suggest using our website, which does not have this issue. You may log in here: https://www.auctionsniper.com/securelogin.aspx
Please let us know should you need further help.