Reply to "unable to pay for item won with Auctionsniper -ebay doesnt recognise"

Hi Craig

the mystery remains with the Auctionsniper process. I have two Ebay profiles - Profile 1 is the one I mainly use. Profile 2 I rarely use, only for when I sell my clothes.

I have been logged into Profile 1 on Ebay, and this is the profile I used to bid with on Auctionsniper. I sent you a screenshot of the Auctionsniper bid page, showing clearly the Profile 1 name at the top of the screen confirming I won the auction (with Profile 1)

However when it came time to pay, I was only able to pay by logging out of Profile 1 on ebay (which I was logged into) - my primary profile - and logging into Profile 2, which I was not logged into when the Auctionsniper automatic bidding happened.

Do you have any idea what happened? It's unsettling for me, it seems I could very easily have lost the auction if it was placed with an Ebay identity I was not currently logged in with

thanks and regards

Sue

5/26/204:19 PM

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