Old ebayer trying to reactivate account but having issues

candy7manMember

I was an active ebayer/AS user couple of years ago and stopped using it. I wanted to start using ebay and AS again. The issue I am having is that I cannot loging into my account. I can login into my ebay account with no issues, but AS rejects my current ebay credentials. One more thing, I don't have access to the email address that was on file with AS before, since it was my school address. Any idea on how to reactivate my account? I can't resign up because it detects my ebay account being on file.

12/22/141:16 AM

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snipermikedAuctionSniper Support

Hi candy7man,

Thanks for posting your question here.

I checked our records and confirmed that your Auction Sniper credentials do not match your eBay credentials any longer, so it is appropriate that you are no longer able to access your Auction Sniper account using the same username and password you use for eBay.

Since you no longer have access to the email address on file with your account, please contact our Customer Support team directly from under the “Help” tab on our site and we will work with you to restore access to your account.

-Mike

12/23/1412:24 PM

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sumeraxeMember

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Thanks alot...

2/2/159:46 PM

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