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Dear fellow snipers,

Yesterday, I won an item that I sniped. I looked at the bid history and sure enough my bid came in with 10 seconds to go.

Today, I got an e-mail from the buyer I outbid who is a new user with a feedback rating of 1. Incidently, he's a nibbler, but that kinda goes with the territory of a new eBay user.

ANYWAY, he writes me an e-mail stating that he got his bid in, the item closed, and THEN my bid arrived saying I won AFTER the item had officially closed. He wants to know how this happened.

Obviously, I wasn't there to see this unfold, so I honestly don't know if that's what actually happened. Not to mention that I don't really want to get into the whole Auction Sniper issue. That's pretty much a can of worms I would think.

So, what do I do?
Do I just ignore the e-mail?
Do I tell him that I put the request in and I saw that I won the item and it may have been internet traffic or an eBay error on his end?

Has this ever happenned to anyone here? I mean, I'm guessing Confused that the bid got put in legally per eBay, but what may have caused this?

Any help would be great.
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You should simply ignore the e-mail. This eBay newbie, obviously lacking the experience to even begin to understand how eBay works, is, consequently imagining impossible scenarios. (He probably saw the auction in the last minute and, like so many impulsive eBayers, assumed that it was "his.") Had he won, he would have received e-mails from eBay to show it. We won't even get into the bid history clearly showing that he did not win.

Even he sends any more e-mails, refer him to the seller and eBay, either of whom will be pleased to educate him further. You, on the other hand, will have your item. Cool
quote:
Originally posted by Chatter163:
P.S. Sniping and sniping software are not prohibited on eBay. There is no way you would be "in trouble."


Of course. Sorry, I didn't mean to imply that I thought I was doing something illegal. Like you said "This eBay newbie, obviously lacking the experience to even begin to understand how eBay works, is, consequently imagining impossible scenarios.", so needless to say I was worried that if I had told him about Auction Sniper it would have created a whole bunch of unwarrented accusations and uneccessary hub-bub.

Even if it did happen like he said he did (which I don't believe happened), he's coming to the wrong place to get his answers. It's not my fault, what me worry? Cool

"I find it interesting that this newbie demanded an explanation from you."

Well, I don't know if he demanded it, but I think he was a little frustrated. This is what he wrote:

[I]Hi, I am new to ebay and I wondered if you could explain something to me. I was wondering how I had that auction under my belt, and the timer had expired for a good minute or two, and you ended up bidding after the auction was already over. I would really like an explanation, so that I can better prepare myself for future ebay auctions like this one. I would appreciate any other tips you could give me so that I wont lose every item I have rightfully won, mysteriously after the auction has ended. Thank you for your time, I look forward to learning from the help you might provide.[/I

Ok, so maybe it was a little demanding... Wink

So, I guess I'm leaning towards the non-responce.
Refer him to the bid history - sounds like it's in black and white showing your bid 10 secs before item end. Surely no argument can follow!?

Better still, take a chance and tell him how he was beaten. He might whinge or he might register and give you three free snipes...

Either way the item's yours!

ps. what was its item number so that we can all share in your glory!?!
Last edited {1}

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