I have just received this....
Dear [Me],
In order to protect the security of your eBay account, we have reset your password and secret question. This action was taken because your password may have been compromised. While we cannot disclose the investigative procedures that led to this conclusion, we hope you feel confident that we acted in your best interest.
You should have received an automated notice with the subject line "change password confirmation" to confirm that we reset your password. If your secret question was also reset, you should have received a second automated notice with the subject line "change password hint confirmation." Do not respond to those notices.
Since your password was reset, you will need to create a new password by following the instructions provided below. Until you complete this process, you will not be able to bid on or list an item.
1. Click on the "site map" link at the top of most eBay pages.
2. Click on the “I forgot my password” link located in the middle column under the “Services” heading.
3. Follow the listed directions until you have successfully changed your password. DO NOT use the same password you used previously.
4. After you enter your User ID on the “Forgot your password” page, you may be asked your “secret question.” If you do not have the correct answer to your secret question or if your secret question was reset, click on the “Send me password instructions” link below the “Continue” button on the “Your Secret Question” page to begin creating a new password.
IMPORTANT: In addition to changing the password on your eBay account, please change the password on your personal email account. If your old eBay password was also the password for any other online account you use (PayPal, etc.), we recommend that you immediately change those passwords as well. To maintain password security, each one of your online accounts should have a different password. Even a slight difference (one letter or number) offers substantial protection.
SELLERS: After creating your new password on eBay you will need to update the eBay password that is stored within any auction/listing software that you may use to list your items, relist your items, or add information to your listings. Taking this step will ensure that your current and future listings run without interruption.
Taking these steps will ensure you are the only one that has access to your account. Also, please remember the following guidelines when it comes to password security:
1. Be wary of emails appearing to be from eBay that include links to pages that require you to sign in, as these are often attempts to collect your password information. Make sure that the Web site you are directed to is a part of the eBay site. Please note this email does not provide a link, but asks that you go directly to eBay. Always make sure that you're on an eBay page before giving out your eBay password or credit card information. The best way to ensure that you are on the eBay site is to type www.ebay.com into the Web address window of your browser.
2. Make sure your password is difficult to guess, and uses a combination of letters and numbers.
3. Don't use the same password on eBay that you use on your email account, or on other Web sites.
4. Review additional information on account security and choosing a secure password. To review this information, please visit the eBay Help system by clicking on the “Help” button located at the top of every eBay page and then choosing the following topics:
Topics > Safe Trading > If Something Goes Wrong... > Account Theft > Choosing a Secure Password
If you need help with this situation, please reply directly to this email.
Thank you for your cooperation and patience in this matter.
Regards,
Customer Support (Trust and Safety Department)
eBay Inc
Its legit too.
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