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20 replies

HELP import wizard has time out by an hour!

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rickrickMember
Whew! I knew I didn’t feel more or less rested this morning. Had a heck of a time finding a clock that didn’t automatically change.

You can always change your time zone in AS to agree with ebay. Of course, you’ll have to do that math. BUT, the amount of time remaining in the auction should be, more or less, accurate, depending on the time on your computer. The actual snipes are synchronized with ebay's clock which is synchronized to the Big Atomic Clock.
region2region2Member
That's what I thought - why is she still looking there when I've explained that it is meaningless. For example, I just won something that showed 8 minutes to go on the My Snipes counter on my PC - if you 'update prices' it re-aligns itself but I say again "It's cr@p!". It quickly goes out of sync depending on the PC's processor speed and it misleads people (and Angels)!

R2
rickrickMember
Agree, but there needs to be some countdown (expectation) and after all these years AS hasn’t shown any indication that it’s going to change, AND (and this is very important) what would R2 have to complain about? (Don’t answer that - remember, one crusade a day.)

What I’m really curious about – why spell crap with “@”? Do you also use eb@y or Engl@nd? Something to do with the English keybo@rd?
region2region2Member
Hmm, it's so as to not affend you Yanks. Hence b@ll@cks, p|ss, cr@p etc.

When I worked in IT support I always aimed to minimise customer calls by either fixing things or publishing instructions to get around a problem. Seems AS doesn't have this attitude hence the same old problems arising time and time again. Still, keeps you away from Bingo I 'spose...

R2
A angel1969Member
Hi Guys (R2) you are so right about AS going out of sync - i ended up 'panic bidding' because AS was running 15 sec behind ebay and i was scared the auction would end before my bid was placed! Anyhoo afterwards i AS notified me that i'd won so it must have tried to bid but id already done it. The main thing is that I won what i needed and im now a happy Angel Red FaceD
region2region2Member
Here's the official response from AS Support:
quote:
The "Time Left" countdown is actually just available as a courtesy on the "My Snipes" page, and has no impact whatsoever on when snipes are actually placed. All snipes are placed by multiple servers in different locations, all of which are calibrated by atomic clocks to match eBay time and ensure the utmost accuracy.

The "Time Left" countdown on the "My Snipes" page, on the other hand, is controlled by a client side JavaScript application. Basically, when you load your "My Snipes" page near the end of an auction, we send the amount of time left in the auction to your browser. The client side JavaScript code then decrements the time left by 5 seconds about every 5 seconds. The reason the time represented by the countdown can differ from eBay‘s countdown is because, due to the way systems running multiple processes handle interruptions, these updates aren‘t always processed the exact second they are requested.

For example, if an update request call were made with 10:00:00 remaining, and it took an additional second to be processed, the "Time Left" countdown on your "My Snipes" page will change to 09:55:55, when the actual time left in the auction will change to 09:55:54.

Therefore, the longer you are watching the time left in an auction on your "My Snipes" page, the more that time left value has the potential to deviate from the actual amount of time left in the auction.

R2

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