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We'll just have to live with it, eh?

On a connected subject, I recently had an instance of a seller who never delivered the goods and ignored all emails for information. Something obviously went drastically wrong as a number of buyers were also involved and she got some 11 negs in the last week. I, and others, reported this to eBay and she was subsequently suspended.

When I bought the goods the seller had something like a 97% record, so something must have occurred in her life to cause the problems. That's no reason to ignore emails though.

My point is, she was able to prevent anyone seeing her feedback comments (and rating) by making them "Private".

What is the point of having a feedback score if nobody can see what it is? No one in their right mind is going to buy from a seller who hides their FB rating and comments, are they?

I don't understand what this facility is there for.

GG
Now here's blackmail for ya! I just received an email from a seller, whom I paid 3 days ago- just minutes after the end of the auction, telling me me item had shipped. At the end of the message was this:

"The program I'm using for auction management is set up to automatically post you a very positive feedback immediatelly after your positive feedback is received.
Thanks for your purchase!"
I don't leave feedback till it is left for me. I know it seems harsh but the seller assumes almost all of the risk with E-bays feedback system.

If your a buyer and go looking for something to buy and there are a tun of them going for around the same price and you have a choise of buying from a person with 100% and a person with 98% who do you buy from? It is obvious that the seller can lose money from negative feedback.

Now lets look at it from the other angle (the buyer) if you have a 98% feedback and a person who has a 100% feedback wants the same item but won't pay as much do you think a seller would not take the higher price? (you can see the double standerd already)

When won't a seller take a bid from a buyer? Even if the buyer has a 50% neg feedback a seller can get his listing fees back and be out nothing (except time) if the deal gose sour. So why do buyers think it is more important for a seller to leave feedback first? The only reason I could see this happening is if the buyer was also a seller but if they are they should know the risks each side takes and be accomodating.

Now lets talk practical. Feedback is a statement that says the transaction went well and if a seller gave feedback before knowing that it did indeed go well, then they are doing themselves a disservice and on top of that, the buyer can say whatever they want without fear of rebutal or anykind of punishment at all.

I have one neg feedback and thank goodness I was able to give him a neg as well. I shiped an item the seller didn't want insurance on and he told me some time later it never arrived. I gracefully gave him his money back and apoligised (even though I was not at fault at all I have the reciept from the post office) later (the day I gave him the refund) he posted negative feedback for me saying I kept the item.

The example above is a prime reason a seller should never go first unless they are very brave.

I have taken bids from buyers with 0 feedback and didn't think twice about it and so do other sellers. If a buyer gets bad feedback it isn't that hard to start over buy a bunch of 1 cent items get about 20 feedbacks and go again. The seller however won't recover quite so quickly I assure you.

Sorry about the rambeling to those who sat and actually read it I'm at work so I'm a little board Smile
I can see your point(s), I'm a seller too. But actually you've just proved my initial point.

I quote, " I have one neg feedback and thank goodness I was able to give him a neg as well."

This is exactly the kind of tit-for-tat use of feedback that destroys the spirit of the thing. It leads to the blackmail situation we've discussed, in other words, "Bad-mouth me and I'll do the same to you!".

Yes, the seller does take a risk, I said a few negs are almost inevitable and what's so bad about 97%? - it's never turned me off a seller.

Keep in mind that if you receive a negative you have the chance to comment on it and state your case there.

I sell, and I give a positive feedback immediatley on receipt of payment too. If I took the attitude that you propose it would take the fun out of dealing and the pleasure out of contact with people, which is a big part of the eBay experience.

GG
Lightning, I read your complete post. Are you filling in for Jabbarah? However, I think GG is absoultly right. I received an item today I forgot I bought. I won it 2 months ago. It came in a very small padded envelope. By paying within minutes of auctions end I fufilled the first part of my obligation to the seller, peroid. I deserve positive feedback so other seller's know I pay and pay quickly. I have been without the money I paid, without the item and without feedback for two months. I left him positive feedback, fufilling the final part of my obligation. Regardless of whether the seller leaves me feedback, I've played by the rules as I believe ebay intended. This seller obviously refused to abide by eBay and PayPal regulations regarding shipping times. Not all seller's or buyer's are honorable. It is very sad indeed when attitudes deterorate to the point of, I'll help you IF you help me. I don't believe a seller needs to be concerned about poor feedback if he/she is selling a ligit item, it is as described, has good communication with the buyer and ships on time.
quote:
If your a buyer and go looking for something to buy and there are a tun of them going for around the same price and you have a choise of buying from a person with 100% and a person with 98% who do you buy from? It is obvious that the seller can lose money from negative feedback.


Just one additional comment;

I would buy a: from the one who accepted Paypal, b: the one whose item seemed the best quality and/or value, and c: the one with the best description/picture so I know what I'm getting.

To be honest, I rarely, if ever, check a sellers feedback before bidding and I've never regretted it.

GG
Let me just throw a scenario out there....

What if you have a buyer pays within minutes of the auction ending, you post the item, leave feedback as every good seller should... then when that buyer receives the item they say it was broken/never turned up/not as described blah blah blah, even though you know it was as described, prolly turned up and wasnt broken....they retort with a I will be leaving Negative feedback *unless we come to a suitable arrangement*. So you scurry around, give them a refund or partial refund. They then move onto to scam the next person.

Now, from my experience, I dont *follow up* these kinds of dealings as I dont want to broadcast that I refunded money for an item that didnt turn up/broke/wasnt as described. You then only attract other shonky buyers like moths to a flame.

Soooo, does this buyer end up with 100% postive feedback because they fulfilled *part* of the deal?

I dont look at buyers feedback, until something goes wrong, but once something does go wonky, I look and see if there is a pattern. How would I know if this person has glowing feedback because all the sellers have left feedback once paid?

quote:
If your a buyer and go looking for something to buy and there are a tun of them going for around the same price and you have a choise of buying from a person with 100% and a person with 98% who do you buy from?

I am sorry, I wouldnt care 2 hoots whether I bought off the seller with 98% or 100%. I wouldnt automatically for the 100%'er thats for sure.

quote:
I quote, " I have one neg feedback and thank goodness I was able to give him a neg as well."

We dont know the specifics of this deal, maybe the retalitory NEG was warranted.

I DONT believe that a buyer has completed their end of the deal by just paying.

quote:
Lightning, I read your complete post. Are you filling in for Jabbarah?

I kinda wondered the same thing Skinny. Razz

Anyways, this is the looooongest post I have made for a long time me thinks, its a subject that I have strong beliefs about.

I *used* to be the seller that left feedback instantly, but I am tired of having a potential NEG lorded over me like blackmail. I have 1 neg and I dont really mind if I get another, *justified* neg's dont bother me in the slightest.

Ok - someone else can have the soapbox now Wink

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