Either Sara has gone mad or there's something we're not being told! Is 'non' cancelling his account due to a problem? In which case why not share it so we can all know what Sara is on about (and maybe offer a solution/reason).
Oh happy days!
[hmm - maybe if AS provided more comprehensive reasons for when a sniper loses then maybe all this hassle might be avoided? Often there's a reasonable reason which, if explained properly, might prevent this sort of thing...]
R2