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quote:
Originally posted by Puppy Raiser:
You might try closing all Internet windows, come back and try again, or the ever popular system reset. If using copy and paste, you sometimes get a space before and/or after. Password also has to match exactly.
If it still doesn't work, can you still sign into eBay? If someone has been hacking at your user ID, eBay will add an extra security layer AS can't bypass.
...and _WELCOME_ to the forum.
quote:You would be asked extra security questions durring signing in.
special security layer... ...is there something that would let me know if this was the case?
flag and see it that gets you farther along. quote:
Originally posted by Camera Collector:
If you are using IE6 in particular, the following will be necessary to clear things before you sign in.
This happens to my notebook computer after I resume.
Tools >> Internet Options >> Delete Cookies >> Delete Files >> OK should work.
I now do this automatically after a resume if I want to use ebay as it seems to block me 80% of the time.
If I want to delete any items from My favourites section, it says sign in followed by "No such user" I then have to go through the above process and it will delete items.
Don't ask, haven't a clue!
I hope that helps, though I have never had a similar problem signing in to AS, cache full or not!
quote:
Originally posted by Puppy Raiser:quote:You would be asked extra security questions durring signing in.
special security layer... ...is there something that would let me know if this was the case?
(more than just user ID and password)
Sorry I wasn't more help...
quote:
Originally posted by Camera Collector:
Hi zippy, what operating system are you using - is it XP or something like Windows 95? As a Director of a EU project I had to give away (yes true, that's where your taxes go!) 85 computers to various small engineering firms in an Objective 1 area. That was the easy bit, Windows Passwords then became an absolute nightmare for us - there is a lot of help out there, but in the end on three machines I had to re-install the operating system! I gather that Windows 98 was better, but that Windows ME was equally obstinate!
As I write this, another penny begins to dawn - are there differences between passwords now on ebay.com and say ebay.co.uk - one used to do both. Are you signing on to the correct country with AS?
More to the point, if you have tried all the obvious things, then it looks like it may be something AS may have come across it before - tell support about the steps you have taken and simply ask their advice.
