Are you as demanding as this buyer?

quote:

Originally posted by Jabbergah:
Oh look! I got positive FB from this guy! It's as follows:

quote:

item received , ty

Anybody know what "ty" means???

It probably means 'thank you' Jabber. He probably did not have time to write it in full as he needed to check his mailbox to see if any post arrived tomorrow.
HS symptom again......

quote:

It probably means 'thank you' Jabber. He probably did not have time to write it in full as he needed to check his mailbox to see if any post arrived tomorrow.

Oh wow! Thanks, Mike! I should've figured that out! It does seem a little rude, though -- 80 characters available for FB and ya can't be bothered to spell out "thank you" or even just "thanks". Doesn't seem very authentic to me. I guess my FB for him should be "payment received ,ty". I'd REALLY like to add "you pia", but things like that are usually better left unsaid!

Jake, same design, added shirt color -- ash gray, all still w/pockets.

Rick, I stand prepared to ship your select(s) within 7 days! Your "can I take yours?" design is rather clever! Unfortunately, in our post-9-11 security crazy society that is now USA, wearing such an "implied threat" may very well get you arrested!

quote:

Originally posted by Mike from West Yorkshire:
He probably did not have time to write it in full as he needed to check his mailbox to see if any post arrived tomorrow.

hilarious or maybe it was 'took years'

quote:

Unfortunately, in our post-9-11 security crazy society that is now USA, wearing such an "implied threat" may very well get you arrested!

I suppose you would advise me against wearing that t-shirt at my next tour of the FBI headquarters?

quote:

If we should meet and you foget me,

Please, if you insist on using this, correct the spelling.

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Originally posted by RickStacy:

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If we should meet and you foget me,

Please, if you insist on using this, correct the spelling.

Mike,

How did you miss that?

quote:

Originally posted by Rick:
Mike,

How did you miss that?

I didn't, Rick, but, it is remotely possible, that the good folk on this forum may just think that I might just be a tad pedantic if I donned my Apostropher Royal hat toooo many times.

If they can’t take a little constructive criticism, Mike, t’hell with ’em! Thanks to your efforts, I can almost remember when to use “loose” or “lose”.

quote:

Originally posted by Rick:
If they can’t take a little constructive criticism, Mike, t’hell with ’em! Thanks to your efforts, I can almost remember when to use “loose” or “lose”.

Easy, Rick - just apply the trousers test.
If you loose them, not too much of a problem - tighten your belt, braces, bit of string.

If you lose them, you are in real trouble, especially if out of doors!

Jabber, I'm with Shirl here, totally. Nothing against anyone else, but I find it hard to believe you found it so surprising. Looking at your "schedule" on p.1, I can see why it took you that long to ship. However, I would also say you're too busy to be an ebay seller with that schedule if you don't want to ruffle any feathers. I have only sold a few things on ebay, I'm primarily a buyer- but I've sold lots of things online, and I always ship the day after I'm paid (I never was paid by check). I do it because my FB on all those sites is important to me, and I go above and beyond to give my buyer no reason to be upset. When I'm buying, I want to buy from someone like Shirl- and in close to 200 transactions I've found most ebayers are. I can be patient with someone like you, but the key is communication. I've been ripped off on ebay, so if you're going to drag your feet for any reason I want to know why ASAP because "here we go again" is always in the back of my mind. Usually, it's because a seller with lots of perfect FB had his account stolen and the goods I bid on don't exist. You only have 30 days to report a problem and get any kind of help, on some sites it's only two weeks. I'm not necessarily siding with your buyer, who sounds about 12, I'm just giving my $.02

quote:

Jabber, I'm with Shirl here,

Interesting that this topic was revived by a recent posting by JBear. My opinion on the subject remains summed up in one of my posts on page one, in which I posted:

quote:

Don't care what you guys say, even WITHOUT the personal family issues involved, I think an item ordered Monday evening being received by Saturday afternoon WITHOUT paying extra for expedited shipping/handling/processing is QUITE reasonable by any standard

...or perhaps I should have said, "...is QUITE reasonable by MY standard."

BTW, an interesting update: Mr. Impatient that inspired this topic went NLRU shortly after my transaction with him!?! Seems he had a disagreement with one of his buyers right around that time -- don't know if the 2 things are related, but the irony is quite satisfying!

I do find it interesting from time to time to run back through my feedbacks and see who isn't registered anymore. It can be most, as you said, satisfying.
Looking at your posts, I'm under the impression that after the auction ends you have to make the item that was won? If that was the case, I can see it adding a few days to the process. Otherwise, taking four days to mail it out is just rude. As soon as I am paid for something, it doesn't belong to me anymore and I have no right to sit on it until I get around to shipping it. It only takes 10-15 minutes out of my day to drop it off at a shipper, and there are many shippers that aren't only open during the normal working hours. I've mailed many packages out of my local Staples UPS corner at 9pm. There are many options besides the bankers hours of the local P.O.

Quoting Jabbergah: Anybody know what "ty" means???
---

TY = Thank You

I had paid for an item on Oct. 7th, (I always pay immediately via Paypal)..the Seller never sent the item until the 19th..good thing I'm a patient person

The definitive answer..............

'ty' means 'house' in Welsh.

Sooooooooo from that bit of info we learn that 'someone' believes they are playing Bingo and shouting 'house'. I know Americans shout 'Bingo' but the British shout 'House'

As this is an American and Bingo there seems to be for Older people we have another 'clue'.

You were dealing with an 'older' Welsh person who thought they were playing Bingo.

If I'd waited days for my Bingo Prize I'd have complained too - wouldn't you?

Jon

PS - BTW - It can take over 6 weeks for a cheque to 'bounce' in the UK - please don't argue check with your Bank - if they are honest they may tell you about the upwards of £60 in Bank Charges if a cheque is marked 'RDPR' twice before having the 'PR' crossed out.

Rule 1 - The customer is always right.
Rule 2 - If in doubt see rule one.

Sorry, I have to side witht he customer on this one, even if the complaint may chafe a little. The guy did pay like clockwork on Paypal, so it seems that a little of the same level of urgency is not our of the question once someone has their money. He has a legitimate beef.

The best advice I can offer is that a complaint like this is a favor extended and a window of opportunity on how to perform better order fulfillment and customer service.

Remember, I did agree that it might chafe a bit, but that is probably because the arrow found its mark a little bit.

Hi, my first post, but had to weigh in.

When I win an auction, I pay within 12-24 hours, no exceptions. To me, this is a business transaction and paying in a timely manner matters very much to me. I know buyers appreciate not having to play "the waiting game".

On the flip-side, I also expect my purchases to ship absolutely no more than 3 days after I have paid. I don't buy from anyone who doesn't accept PayPal, therefore no one has to wait for a check/money order to arrive in the mail or clear the bank.

If I'm able to pay quickly, I think a seller should ship quickly. As I don't give reasons (excuses) why I can't pay up right away, I certainly don't wish to hear why an item couldn't or wasn't shipped in 72 hours.

Am I unreasonable?

Yep - I have a job and I sometimes cannot ship 'til the weekend. If you want to set a deadline then do let the seller know so that he can speed things up or tell you when he can ship...

R32

Okay, let me phrase is another way.

What is a reasonable time-frame to ship in YOUR mind? It's not a matter of having a deadline, per se, just a general (and not overly demanding) idea of how long it takes to process a purchase.
Perhaps mentioning that you only ship on weekends in your listings would be a help. I just know that I make extra efforts to pay quickly, keep communication open and judge fairly and I like to see it reciprocated.
Three days from payment isn't demanding. Expecting it the next day is.

If seller doesn’t list their normal shipping schedule, it’s the buyer’s responsibility (if they are wise) to ask. If the seller is slow in responding to the question, or provides an unacceptable response, then don’t bid.

I hate it when someone makes a unilateral “agreement”.

Sure, take their money and leave it up to them to ask about when you ship instead of being proactive (not to mention more professional) by simply stating your policy in your listing. I guess by not saying one way or the other that you can leave your options open and not be held to any specific statements.
It is not demanding to expect most items to ship three days from payment.
My praise and gratitude to all those who strive to give the best customer service possible and are clear about their approach to selling.