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Good Morning Rick, I didn't see you there! Smile

I responded to the same post in where a member hasn't heard from the seller yet on an item they really wanted and sold for a song.
They are concerned that the seller is purposely dodging them.

I agree with your approach, Rick and added that perhaps they may want to contact the seller personaly.

I hope they have a successful transaction. The only time that has happened to me is one in which I purchased something that sold ridiculously low, and the seeler e-mailed me immeditately after the auction and told me that because the item was so heavy, shipping was going to be high, and if I wanted to back out of the deal, he would understand.

Well, after waiting a reasonable period of time for the item to arrive, I emailed him and he told me the the item must have been lost in the mail.

Because I had insured it, I asked him to track it. He refused and simply sent my money back.

I wasn't happy and feel that unfortunately, if a seller wants to back out of a deal, they can if they try to be crafty about it.
quote:
Originally posted by bjt:
I agree with your approach

Funny, I agree with your approach. And the fact that ebay sends an email to the other party also gives the seller an extra nudge.

Boy, sure glad I don't have Sara's job.Eek She's a lot more patient then I am.Eek The guy doesn't make any sense.Eek I think I would have booted him off.Eek
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I think I would agree that booting him off is the right thing to do at this time.
The person seems moe intent on baiting and antagonizing the situation more than actually finding a solution.

Sara has been patient, but I would not allow him to continue to post in such a disrespectful manner.

If he has a legitimate complaint, fine, but state it in a mature fashion.
If they can't, discussion's over.

That's been my approach with many of our rude clients and it seems to allow them to back down and discuss their concerns in a more rational way.

I just don't think this is going to be resolved the way it's going now, and I'm concerned that other new members will be put off by seeing this continued exchange.
You're probably right. He's the kind of customer that one should encourage to go to the competition. Sara sure is letting him speak his piece.

I wouldn't want the "Update items info" to change. I also don't know of anything that's perfect - this isn't a "Burning Bush".

Oh well, it does add some spice.
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Good Afternoon - my latest cup of tea is cold: I've been too busy!

I've just worked out why I couldn't find the eBay Cafe - it's only on eBay.com. I was looking on eBay.co.uk, which is where I normally start. I'll have to have a look at what goes on there when it's quiet here.

SS is just fine to save typing, folks. When I'm on eBay I use one of my dogs' nicknames as my ID (I've got nine - dogs that is, not IDs!) so I used another of his names - SuperSqueaky - here. Strange how dogs get so many names - KC registered name, call name, and at least two nicknames....

Like the rest of you I was shocked by the argument elsewhere on the forum. I participate in a few other forums related to my hobbies and this is by far the friendliest. I'm glad I found it, and I hope that Sara's controlled and sensible replies to this person convince anyone else thinking of joining just now that the "residents" here are pleasant people.

Off to get a hotter cup of tea!

SS.

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