Wins page isn't working

What where you doing on the site to get to this error? Could you please give me some steps that i could follow to reproduce it so that we can find and fix the problem more quickly? thanx!


[This message was edited by Mike G on January 16, 2004 at 11:57 AM.]

[This message was edited by Mike G on January 16, 2004 at 11:58 AM.]

I'm having the exact same problem. Have tried several different computers and both Netscape and Internet Explorer.

Only happens when trying to access the "Wins" page.

Well I sign-in and review my snipes, I then hit the wins tab with my mouse. And my computer tries to conect to the page and I than get the error. The wins window does pop-up to show that auctionsniper is inporting the data. Hope this clears up the problem

When I click on the "Wins" tab, the popup window ("We are currently importing your wins from eBay, this may take a few minutes") appears, but I get an error page instead of a list of wins. The error page is long, but it starts out like this:

Server Error in '/' Application.

The underlying connection was closed: An unexpected error occurred on a receive.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.

I've also noticed that when bringing up "snipes I've won" from "All Snipes" the list only goes back a few weeks instead of bringing up all wins. Is that by design or another fault?

Hope this helps.

Warren, we need the complete error message including all the jibberish type lines or programming info that come up after the error message itself, those lines are actually the most useful.

As for showing all your wins are you sure they aren't there? I have my wins going back for years. We only put 25 on a page, and maybe you need to click to see the 2nd or 3rd page of wins?

Ok. I tried and tried and tried last night and this morning to get this error message to appear again. I couldn't even get the popup box to appear consistently. Sometimes I got the frame, but nothing inside; sometimes the box's insides were transparent, sometimes white.

But, here is the error message in its entirety. I get the same error when I try to access the page at work (on my breaks or lunch hour, of course).

I hope this helps.

Server Error in '/' Application.
--------------------------------------------------------------------------------

An established connection was aborted by the software in your host machine
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.Sockets.SocketException: An established connection was aborted by the software in your host machine

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[SocketException (0x2745): An established connection was aborted by the software in your host machine]
System.Net.Sockets.Socket.BeginReceive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags, AsyncCallback callback, Object state) +445
System.Net.Sockets.NetworkStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state) +108

[IOException: Unable to read data from the transport connection.]
System.Net.Sockets.NetworkStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state) +156
System.Net.Connection.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state) +73
System.Net.ConnectStream.InternalBeginRead(Int32 bytesToRead, NestedSingleAsyncResult castedAsyncResult, Boolean fromCallback) +208
System.Net.ConnectStream.BeginReadWithoutValidation(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state) +316
System.Net.ConnectStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state) +151
System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size) +33
System.IO.StreamReader.ReadBuffer(Char[] userBuffer, Int32 userOffset, Int32 desiredChars, Boolean& readToUserBuffer) +68
System.IO.StreamReader.Read(Char[] buffer, Int32 index, Int32 count) +125
System.IO.StreamReader.ReadToEnd() +93
MarketPlaceAPI.WebAgent.Get(String url, Session session, Int32 timeout) +359
MarketPlaceAPI.WebAgent.Execute(URIWrapper uri, Session session, Int32 timeout) +51
MarketPlaceAPI.EbaySite.GetFeedbackHtml(String userId, Int32 pageNum, Boolean isReceivedFeedback, Boolean& isLastPage) +553
MarketPlaceAPI.EbaySite.GetFeedback(String userId, Int32 pageNum, Boolean isReceivedFeedback, Boolean& isLastPage) +30
MarketPlaceAPI.EbaySite.GetAllFeedbackAfter(String userId, DateTime time, Boolean isReceivedFeedback) +117
AuctionSniper.MyWinsInfo.CheckFeedback(String itemNumber, Boolean received) +223
AuctionSniper.MyWinsInfo.ImportMyEbayWins() +452
AuctionSniper.MyWinsInfo.Page_Load(Object sender, EventArgs e) +1172
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +731




--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.573; ASP.NET Version:1.1.4322.573

Sara:
I'm positive they aren't in there. I've got the page set to show 25 per page, and I'm only showing 1 through 14 of 14, on page 1 of 1. My balance due for sniping fees shows all of my wins, and more than the wins that are shown on the Wins Page.

It did on Friday, but not today

does it seem to be working ok now?

I tried again today but it's still not working. My error page is slightly different but here it is:


Server Error in '/' Application.
--------------------------------------------------------------------------------

Index was outside the bounds of the array.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IndexOutOfRangeException: Index was outside the bounds of the array.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[IndexOutOfRangeException: Index was outside the bounds of the array.]
MarketPlaceAPI.EbaySite.ParseFeedback(String feedbackHtml, Boolean isReceivedFeedback) +1598
MarketPlaceAPI.EbaySite.GetFeedback(String userId, Int32 pageNum, Boolean isReceivedFeedback, Boolean& isLastPage) +48
MarketPlaceAPI.EbaySite.GetAllFeedbackAfter(String userId, DateTime time, Boolean isReceivedFeedback) +117
AuctionSniper.MyWinsInfo.CheckFeedback(String itemNumber, Boolean received) +223
AuctionSniper.MyWinsInfo.BuildWinInfo(String ItemNumber) +557
AuctionSniper.MyWinsInfo.ImportMyEbayWins() +327
AuctionSniper.MyWinsInfo.Page_Load(Object sender, EventArgs e) +1172
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +753

I kept getting these errors when I clicked on the UK flag - click on the Stars & Stripes to see if it fixes things...

R2

Just tried again myself - still get the same error even after selecting the US.

hi paj, can you give me your auctionsniper userid so that I can try to reproduce this problem?

thanx

I just tried the Wins page from here at work. Somebody must have done something right. It is working here and now. I'll try later from home, too.

Good work, to whoever fixed it.

hope we figure it out - it's been alomst a week now.

Always used to work.

Server Error in '/' Application.
--------------------------------------------------------------------------------

Index was outside the bounds of the array.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IndexOutOfRangeException: Index was outside the bounds of the array.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[IndexOutOfRangeException: Index was outside the bounds of the array.]
MarketPlaceAPI.EbaySite.ParseFeedback(String feedbackHtml, Boolean isReceivedFeedback) +1598
MarketPlaceAPI.EbaySite.GetFeedback(String userId, Int32 pageNum, Boolean isReceivedFeedback, Boolean& isLastPage) +48
MarketPlaceAPI.EbaySite.GetAllFeedbackAfter(String userId, DateTime time, Boolean isReceivedFeedback) +117
AuctionSniper.MyWinsInfo.CheckFeedback(String itemNumber, Boolean received) +118
AuctionSniper.MyWinsInfo.BuildWinInfo(String ItemNumber) +548
AuctionSniper.MyWinsInfo.ImportMyEbayWins() +328
AuctionSniper.MyWinsInfo.Page_Load(Object sender, EventArgs e) +1172
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +753




--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.573; ASP.NET Version:1.1.4322.573

Wins page is working!

Just got this with no UK flag clicked:-

Server Error in '/' Application.
--------------------------------------------------------------------------------

Input string was not in a correct format.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.FormatException: Input string was not in a correct format.

Source Error:


Line 136: <asp:Label id="dlEndPrice_lbl" Runat="server">EndPrice</asp:Label>[/b]</FONT><BR>
Line 137: <FONT face="Arial" size="2">
Line 138: <%# Convert.ToDouble(DataBinder.Eval(Container.DataItem, "SellingPrice")).ToString("C", new System.Globalization.CultureInfo("en-US"))%>
Line 139: </FONT>
Line 140: </TD>


Source File: S:\sites\AuctionSniper.com\www\MyWinsInfo.aspx Line: 138

Stack Trace:


[FormatException: Input string was not in a correct format.]
System.Number.ParseDouble(String s, NumberStyles style, NumberFormatInfo info) +0
System.Double.Parse(String s, NumberStyles style, IFormatProvider provider) +208
System.Convert.ToDouble(String value, IFormatProvider provider) +32
System.String.System.IConvertible.ToDouble(IFormatProvider provider) +5
System.Convert.ToDouble(Object value) +36
ASP.MyWinsInfo_aspx.__DataBind__control21(Object sender, EventArgs e) in S:\sites\AuctionSniper.com\www\MyWinsInfo.aspx:138
System.Web.UI.Control.OnDataBinding(EventArgs e) +66
System.Web.UI.Control.DataBind() +26
System.Web.UI.Control.DataBind() +86
System.Web.UI.WebControls.DataList.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem) +127
System.Web.UI.WebControls.DataList.CreateControlHierarchy(Boolean useDataSource) +686
System.Web.UI.WebControls.BaseDataList.OnDataBinding(EventArgs e) +49
System.Web.UI.WebControls.BaseDataList.DataBind() +23
AuctionSniper.MyWinsInfo.BindGrid() +323
AuctionSniper.MyWinsInfo.Page_Load(Object sender, EventArgs e) +1208
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +753




--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.573; ASP.NET Version:1.1.4322.573

Again, I know they're working on the WINS page but surely it makes sense to release the software after it's working OK and not before?

R2

Warren,

Thanks for clarifying about your auctionsniper activitity at work, I was about to set a snipe on your computer usage. DaBoss




happy sniping

...user specific!

Sara is obviously ticked at R2!

LOL!

Jabbergah                                                    

Thanks to support!

Maybe it took time to propagate the fix to multiple servers?

Dear Region2,

How in the heck am I supposed to know who you are?

Thus I cant send this to the programmers to replicate because I dont know what your sniper userId is.

We ask that people sign up with the forums using their snipe Id for a reason...

Of the frequent posters, it seems that they either don't use their ebay ID on this forum, or they use it at first and then change it on this forum, or they use it at first and change their ID on ebay. The exception is rare.

quote:

---

We ask that people sign up with the forums using their snipe Id for a reason...

---

Didnt know we were asked ?

Lexie

Sure enough, it's not there anymore recommending that.

It sure is a pain when:

1.) you dont use your same email address
2.) you dont use your eBay Id
3.) your display name also is neither

We have 3 ways to try and match you with your sniper account. It's a big waste of my time, and frustrating when none of those work because I honestly just want to help you get your problem fixed.

9 times out of 10 I can find it using one of the above 3 ways. The rest of you must be secret agents of something with so many userId's and email addresses

The problem with using AS is that it can stir up emotions in other bidders and sellers. The problem with the forum is that it is possible to stir up the emotions of other humans. Right on!!!

Thus, I like the anonanimity (is that spelt correctly; I cannot be bothered to check after the day I've just had!) that being R2 gives me (Region 2 DVDs get played in Europe and I'm in GB. Geddit!!!!?). I think I'm on my 3rd ID here, I wonder if Rick can work out who/what I was in my previous incarnations (or any other flowers whilst he's at it!!!!).

So, Sara, apologies - I will submit a support call asap so that you (and you alone) might know who I am but no-one else can use that knowledge to my disadvantage.


R2

ps. It's not for nothing that my 'phone number ends in '006'!

Well, an hour or so later and a few brain cells lighter, I think I've discovered one, and maybe even two. Even if I didn't, it kept me entertained!

Couldnt help myself...

anonymity



Lexie

R2, I think you have a new nickname.

***deleted***
[This message was edited by Rick on January 23, 2004 at 12:56 AM.]

[This message was edited by Rick on January 23, 2004 at 12:57 PM.]

Its quite suited to him as well with his swarmy little comments and such

Of course Rick is the King when its comes to the Man of Mystery.

Whoops - wrong thread for chitchat

Lexie

quote:

---

swarmy

---

Hmmm - is that a compliment?

Moi?? Compliment YOU ?? I dont think so R2

Lexie