Status Update
Hi, How are you?
We are sorry about the problems. As you may know we went thru a total change in the site, and problem as these are espected but we are working hard to provide you with solutions, some of them are listed below:
> -I always see thumbnails even though I turned that feature off.
This have been fixed. Aparently not all the preferences of the users were loaded, but there are now. Let us know if the problem persist any way.
> When modifying a snipe, it would be more practical to have the info open in a new window or a separate page (like before), so that you do not have to load all your snipes twice (once while you are modifying it, again after you modify it) every time you change one of them.
It seems that the reason for changing this , is that we had some request before that people that wanted to see their other items while editing a current one so the can orginize their bids and decided how much to bid in which right away. Personally, I like it because is all in one page, sometime I feel anoyed when everything is in a new page. However, you guys are the bosses here , so I'll put this as a comment for the web developers
> The auctions which end earliest default to displaying on the bottom; it would be more practical to have them at the top, like they were before.
- This has also been fized
>I can only click on the title of the auction to open the item in a new window (clicking on the thumbnail/auction sniper logo used to work but now it doesn't)
- Great report! I've notified the developers and it should be fixed within and hour. However, notice that you can also click in the item number. So you should be able to click on the title, the image and the item number.
>I also now have the added problem of my login not being "remembered".
- There is an issue, when you sign in, you get redirected to the "My Snipes" page, if you go back to the home page, the signin box will still be there but you can come back to "My Snipes" page without signing in... Unles you sign out off course... This is confusing and we know it. These details are being worked on as I write this message.
Well, that is for now. I'll keep you informed of any other mayor changes.
If you are experiencing a bug not listed here please file a support case at:
http://support.auctionsniper.com
Be sure to include the item # and any other details that we'd need to investigate. We are working very hard to fix all issues and I would expect things to settle down in the next day.
Thanks for your patience!
Original Post