How do I change my AS password?

steverobbinsMember

Hey! How in the world do I change my password on the site? Ebay just got hacked and I'm changing passwords everywhere except here, where the option seems to be well hidden.

How do you do it?

Edit: Here's one way to trick the system into letting you change your password. Log out. When you log in enter your login name, leave the password blank and press the "I forgot my password" button. You'll get a link to enter a new password. "M I C.......K E Y.......M O U S E!" but it works.

5/22/1412:56 PM

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snipermikedAuctionSniper Support

Hi Steve Robbins,

Thanks for posting your question here.

I actually just posted instructions on how to change your Auction Sniper password on the following thread in the News section of our forum:

http://community.auctionsniper...857058076#2857058076

If you need any further assistance with this, please feel free to contact our Customer Support team directly from under the "Help" tab on our site and we will be happy to continue working with you.

-Mike

5/24/147:06 PM

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heinz57gMember

good instruction, but they simply dont work: entering the new password (along those lines -> AA111bbb_abcd ) simply comes back with an error after the SAVE is pressed, being asked to try later - did that now for the better part of two days.

steve's suggestion also does not work: comes back in the end with ''Due to an error the password reset has failed, please contact support''.

could it be that AUCTIONSNIPER does not accept special characters such as _ (underline) in passwords? EBAY specifically asks for a mixture of CAPITALS/letters/numbers PLUS special characters - so this could be a miss-match between them and you?

any idea?

greetings - heinz -

5/28/141:14 AM

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