Well here it is on Sunday night and another auction lost due to A.S. showing ebay needing account verification. I thought these people got this fixed, but apparently NOT!!!!! People in charge FOR GOODNESS SAKE DO SOMETHING and fix this problem! People are pissed!
Same thing just happened to me and I lost a valuable auction! I called e-bay and they said NO they didn't need my account verification! I've been on Auction Sniper since day one. Never a problem. Now I feel that I can't trust it.
This has happened to me a couple of times as well, and it usually take a couple of complaints to get a rise out of AS. I wonder if they have some special class of customer who pay a little more to have AS sidetrack our bids, even though we are willing to pay more, in order that theirs can win. Certainly their service for the rest of us is cheap enough - maybe that's how they make their money.
Seems like Auction sniper is giving the same generic runaround answer to this problem. I lost a bid because of this...... eBay Account Verification Required.... I Bid on a different item minutes later without this eBay Account Verification Required problem. NOW WHAT???? If users keep losing items or bids because of eBay Account Verification Required this site will become useless. Like I said Now What? Even in the meantime keep losing bids/items until then??? This puts a BIG doubt into EVERY snipe placed on this site. Unacceptable
I find it very funny that for years this site has given me the chance to bid on items while I was at work by sniping bids on items of interest. I do not even remember when I started it has been so long ago, but it has been many years. Now in the past 30-40 snipes I have lost out on 15-20 chances to buy items of interest due to this problem that AS cannot control or does not wish to find a solution for with Ebay. I feel safe to say this and it is hard to, that I myself will be forced to look elsewhere to find what I need. A service that can do the job that this site used to be able to provide to me. The chance to buy items on Ebay while at work. I will not stop collecting what I collect because this site cannot or will not do something to solve a problem. I am tired of seeing the same answer by Craig that ths site cannot control anything that Ebay does. Ebay says they are doing nothing too create this problem. SOMEONE find a solution before you no longer have a website to run. It is not hard to figure out no customers means no buisness and no money. Ebay wants everyone to sit by your computer and bid. If that cannot be done they do not care as someone will win the auction. Tell them they would get more money final value fees by another bid coming in higher than what they got and they do not care as they make so much anyway and charge more all the time. All buisness's need to remember to work with your customers or you do not have a buisness to run any longer. Craig try calling Ebay and find a workable solution before you have no website to run. Sorry for ranting but in the end this website and it's workers will lose out, not Ebay or the customers who use this site for the intended startup reason to provide customers with the opertunity to bid on items while not at home or have the chance to do so!
Before the problems were just Sun. Afternoons like people said, but now it's completely broken. I tried other sniping sites and they can't even verify the ebay login. Looks like sniping services are dead. Ebay is losing a lot of money!
Same thing that everybody. I've been trusting AS for years and now I can't trust it. Yesterday I lost 5 of 5 item that I was interested in. I could won all of them but AS couldn't place the bid.
I never Had to verify my account when I bid. I watched the auction I lost on this site. The seconds were ticking down correctly then I looked at the end date that Auction Sniper had and it was 24 hours later????????. I opened the ebay auction, saw that it had ended with no snipe. When I went back to the auction sniper site, the incorrect date was gone and Ebay Requires Account Verification was posted. Why???
Many of the people in this thread seem to think that AS is causing this problem and needs to fix it. They can't. It's eBay that's decided to arbitrarily require authentication in order to bid, and AS can't do anything about it. eBay is deliberately trying (and succeeding) to render sniper bots ineffective because newbies complain about sniping. If you've ever tried to deal with eBay, you know that they're arrogant enough to ignore whatever AS says. Of course, the fact that AS can't fix it means that regardless of whose fault it is, AS is now useless. But all of you ranting that AS needs to fix it or you'll go somewhere else need to understand that anywhere else will have the exact same problem.
NOTE TO CRAIG AT AS: You have the data to calculate how many bids you failed to make because of this. You can calculate how many of those auctions ended with no bids. (Yes, that might take some time, but pretty soon you'll have a bunch of employees with nothing to do.) Therefore you can calculate how much money eBay has lost because of this idiotic policy of theirs. Maybe if you put a $ in front of them they'd listen.
NOTE TO CRAIG AT AS: You have the data to calculate how many bids you failed to make because of this. You can calculate how many of those auctions ended with no bids. (Yes, that might take some time, but pretty soon you'll have a bunch of employees with nothing to do.) Therefore you can calculate how much money eBay has lost because of this idiotic policy of theirs. Maybe if you put a $ in front of them they'd listen.
AuctionSniper is a dead issue now, for me.
... eBay of course does not want auctions to be sniped, they never did want sniping, and they have apparently now found a way to put snipers at great risk of losing auctions. From a 99.+% reliability factor, AuctionSniper is now an unknown risk, for losing important auctions, to me.
... eBay of course does not want auctions to be sniped, they never did want sniping, and they have apparently now found a way to put snipers at great risk of losing auctions. From a 99.+% reliability factor, AuctionSniper is now an unknown risk, for losing important auctions, to me.
There is one auction site that uses a 15 minute rule, for ending auctions. IF any bids occur in the last 15 minutes on GB's auction site, the auction is extended another 15 minutes, to allow bidders to keep bidding up on their auctions.
This means it works like a REAL auction, without an artificially imposed ending time. I think eBay ought to do the same, if bid-sniping is no longer a viable way of winning auctions, due to their lately occurring unreliability.
This means it works like a REAL auction, without an artificially imposed ending time. I think eBay ought to do the same, if bid-sniping is no longer a viable way of winning auctions, due to their lately occurring unreliability.
I'm not buying this story that Auction Sniper is selling that it's eBay asking for verification. Over the course of 16 years on eBay I've bid on thousands of items and I've never once been asked to verify my account. This is purely an Auction Sniper problem. If it continues (and they have to realize this) they will go broke.
What makes me the maddest is that Auction Sniper has blamed it on eBay despite several people telling them that it was not an eBay issue.
From the "support team"
"Please note that this verification page was presented by eBay's security system that our system could not workaround so could not sign into your eBay account and could not place your snipe.
Sadly, at this time, there is nothing we can suggest that would prevent these possibilities from occurring sometimes. Typically such requests cease within a day or so and sniping resumes normally thereafter.
Please let me know if I can be of any further assistance to you."
Has - anyone - actually seen this page they keep referring to? In over 16 years on eBay, I've never seen it. It's a virtual boogeyman in my opinion.
Whatever though, if the issue isn't corrected, the company is out of business.
"Please note that this verification page was presented by eBay's security system that our system could not workaround so could not sign into your eBay account and could not place your snipe.
Sadly, at this time, there is nothing we can suggest that would prevent these possibilities from occurring sometimes. Typically such requests cease within a day or so and sniping resumes normally thereafter.
Please let me know if I can be of any further assistance to you."
Has - anyone - actually seen this page they keep referring to? In over 16 years on eBay, I've never seen it. It's a virtual boogeyman in my opinion.
Whatever though, if the issue isn't corrected, the company is out of business.
Hello Entirely Peeved -
you can typically see the request that eBay has made on the confirmation page of a snipe record. This page is located by clicking the button on the extreme right of the title bar for a snipe record. The button has an icon like an eye on it and records the last communication between eBay and Auction Sniper in relation to your bid where possible.
Please note that the confirmation page from any snipe record is a snapshot. It is a record of the last communication between eBay and Auction Sniper at the time our service attempts to place your bid - it is not an actual eBay page and is not intended for any purpose other than letting you know what occurred at the time Auction Sniper tried to place your bid; it is not a functional page.
Our engineers make consistent adjustments on our end to reduce the likelihood of this type of request occurring from eBay.
- Craig
you can typically see the request that eBay has made on the confirmation page of a snipe record. This page is located by clicking the button on the extreme right of the title bar for a snipe record. The button has an icon like an eye on it and records the last communication between eBay and Auction Sniper in relation to your bid where possible.
Please note that the confirmation page from any snipe record is a snapshot. It is a record of the last communication between eBay and Auction Sniper at the time our service attempts to place your bid - it is not an actual eBay page and is not intended for any purpose other than letting you know what occurred at the time Auction Sniper tried to place your bid; it is not a functional page.
Our engineers make consistent adjustments on our end to reduce the likelihood of this type of request occurring from eBay.
- Craig
I've lost 5 snipes in the last 24 hours due to "Ebay requires account verification". I won' go in to how angry I am. This is the first time in 15 years I've had a problem with Auctionsniper. Yes, it is a problem with Auctionsniper, not eBay. Your product does not work for me anymore - for whatever reason. If eBay has found a way to block snipebots then you guys at AS need to find a way round this. NOW! Your very business is at stake! Do you developers at AS know that it takes only one such failed snipe for a customer to completely lose faith in your product? And no, the fact that there is no fee from AS is really no compensation for a lost snipe. I don't know where to go from here other than to go back to manual bidding (ugh) and look for an alternative to AS.
I have read people saying they talked to people at Ebay who confirmed this was intentional on their side. It could be - the bigger companies get, the more they can push through their own policies. Could be that Ebay has grown too big....Since it also happened to me a number of times I will try some other way of sniping. But if that does not work out, I foresee I will be bidding on less auctions. Good for my money, less good for Ebay.
Although it matters not for the solution of the present dilemma, the blame is to be placed on the wimpy complaints of bidders who have lost auctions to snipers. I say wimpy, because even with sniping, the highest proxy bid wins, but the losers feel they have been "blind-sided" because they were not aware of the coming snipe bids. For us, that is the point, to avoid a bidding war, to avoid prematurely driving up the price, and the exact reason eBay does not want sniping. eBay favors the bidders over the sellers, and now the ignorant "newby" bidders over the experienced ones.
It is a point of question, whether the seller would gain higher bids in the long run, if eBay prevents sniping from being reliable. On the one hand, if all bids are regular proxy, bidding wars will occur, driving up the bids as the auction proceeds along. On the other hand, if snipes are being placed, higher bidders without sniper service will tend to be complacent that their bids are high enough, as long as they can see no-one beating them. The added amount of snipe wins does increase the bids at the end of course. But I believe the bean counters at eBay have weighed this issue carefully and decided that overall, sniping results in ended auctions with lower average winning bids, for those auctions that have sniped bids, compared to similar items' auctions where no snipe bids are placed.
eBay would rather level the playing field for beginner and unsophisticated bidders, and reduce the advantages that expert bidders have previously enjoyed.
eBay would rather level the playing field for beginner and unsophisticated bidders, and reduce the advantages that expert bidders have previously enjoyed.
Twice during the past 2 days my bid was not placed due to "e-bay requires account verification" on what would have been a winning bid. Bids were placed and won both before and after both by SNIPE and "manually" without a problem. Ebay don't know anything about an "account verification problem" on my account. I did receive a "session expired" notice from SNIPE which I have NEVER seen before.
What gives? If I can't bid reliably with SNIPE I may have to do something else.
RSVP
What gives? If I can't bid reliably with SNIPE I may have to do something else.
RSVP