Credit Card Payment - Website Certificate

bookferretMember

I have been using AS for several years and enjoyed the convenience of automatic deductions of payment against my credit card.
As I recently had a fraudulent transactions I was issued a new card. I am now trying to provide this to AS to replace the previous cancelled card. I am a bit surprised to see the following warning message:
"- The certificate for "www.auctionsniper.com" is signed by the unknown Certificate Authority "VeriSign Class 3 Secure Server CA". It is not possible to verify that this is a valid certificate" by one browser and "unable to verify the identiy of auctionsniper.com as a trusted site" by another browser (your browser does not recognise the Certificate authority that issued the site's certificate".

Can someone shed some light on this issue. It appears that the certificate used may be dated or misconfigured. While I have no issue with providing Auctionsniper with my card details (as before), I would like to have the confidence in knowing that the info is safe in transit and that should include a proper certificate.

7/2/0612:12 AM

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mrsmMember

I agree! I am sure it is safe, but with all the recent frauds and identity thefts, those messages would make me a little nervous to say the least!

7/2/062:13 PM

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snipersarabAuctionSniper Support

1.) use Internet Explorer.
2.) make sure you are going to: https://www.auctionsniper.com

You will get a warning if you go to https://auctionsniper.com without the www, but the site is still safe and secure. We only get to provide 1 name when getting the secure certificate and that name is www.auctionsniper.com and not auctionsniper.com without the www.

I'm not sure why Firefox is barfing on our new certificate. We paid for 3 years though and that's over $1k I think so they have some explaining to do as to why it doesn't work in Firefox correctly.

7/6/0612:42 AM

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mrsmMember

Thanks for the response Sara.

7/6/065:33 AM

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