"your stored user name.......

Your user name and password on Ebay must match what you have on AS, so go into Modify Account on your My Snipe page and change it there.

I have done this, putting in my new ebay password, and I keep getting the message "invalid username or password". I am inputting the correct password for Ebay.

In My Snipes, you are going to modify accounts, then account information, then updating your user name and password? You are then going to the bottom and clicking update my account information? If you get that, you need to go above, here, after, and click mypop and profile and change the first 2 things there to match, also. If you try it again and it doesn't work, go to help and email support.

quote:

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Originally posted by Mrs.M:
If you get that, you need to go above, here, after, and click mypop and profile and change the first 2 things there to match, also. If you try it again and it doesn't work, go to help and email support.

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Can't say that I agree with you on that, Mrs. M. The forum's passwords and ID's do not need to match those of ebay's and Auction Snipe. The forum is operated by a separate company, on separate servers.

The rest of your post sounds spot-on. And, of course, be sure to check "Remember Me" when logging into AS and be careful of case-sensitive.

Yes, of course you are right, but if he wants it to be the same.