Why did AS deduct credit?

auction # 919835556

http://www.auctionsniper.com/SnipeConfirmation.aspx?sid=2297148

Yes we did snipe it, see the link above.

Basically you are charged for any item we snipe, that you win. Reguardless as to how you win. Our systems are doing all of the work throughout the auction keeping your snipe up to date in our system, emailing you if outbid, etc. And we place the snipe as well.

There have been several posts on this here in the past that may include more details as to why.

Thank you

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Originally posted by Sniper Sara B.:
http://www.auctionsniper.com/SnipeConfirmation.aspx?sid=2297148

Reguardless as to how you win.

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your link proves my point.. AS DIDN"T help me win the auction.. and your link shows that the snipe didn't go thru, so why take a credit away from my account?
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Our service isn't made to be a backup to your manual sniping.

The snipe was placed, you didn't delete it. It didn't win because your manual bid was higher, but it WAS placed.

It's really very simple. If we snipe, and you win, you get charged. I see you are trying to save yourself a quarter by doing it yourself just before us, that wont work, you need to delete your snipe on our site.

We already dont charge for losing snipes or any snipe that doesn't win, but now you're sitting there trying to snipe our snipe so you dont have to pay. Ug. The solutions is to just not use us, delete that snipe from our system and manually snipe yourself.

Thank you

Right on - Sara. Don't forget - this was a FREE snipe. Can you imagine what will happen if six_... actually has to spend 25 cents?

sara you keep contradicting yourself, do you guys charge for PLACED snipes or WON snipes?.. cus i place about 30 snipes a week and win about 4 of them so i guess i should be charge..since they were PLACED... don't you think.. and it's not about a damn quarter, it's about the fact that AS didn't help me win this item...

Looking at the bidding history, it looks like six_sixty_six only placed one bid, 41 seconds before the auction closed (while langenhagen tried desparately manually to snipe and failed):

Bidding closed: Nov-14-02 13:40:58 PST

Here are what appear to be all the bids:

six_sixty_six(18) EUR 41.50 Nov-14-02 13:40:17 PST
langenhagen(244) EUR 41.00 Nov-14-02 13:40:50 PST
langenhagen(244) EUR 36.00 Nov-14-02 13:40:41 PST
langenhagen(244) EUR 31.00 Nov-14-02 13:40:10 PST
frank.dekelinski(19) EUR 10.00 Nov-06-02 05:14:04 PST
forjuve(42) EUR 8.30 Nov-13-02 14:35:00 PST
forjuve(42) EUR 5.80 Nov-13-02 14:34:40 PST
langenhagen(244) EUR 3.00 Nov-05-02 07:07:00 PST

Now my understanding is that if a bidder places two bids, even if he is bidding against himself, both appear in the bid history, so maybe Sara on this occasion six_sixty_six is right and AS did not place the bid. Or what he says above is not true and he never placed his manual bid.

or have I missed something?

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Now my understanding is that if a bidder places two bids, even if he is bidding against himself, both appear in the bid history

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Nope, only if the second bid is higher will it show.

according to the above link, AS tried to place the snipe but didn't go thru...

now sara, i'm still waiting on your response over AS charging for PLACE snipes or snipes that actually WIN an auction..

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Nope, only if the second bid is higher will it show.

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Yes of course.

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according to the above link, AS tried to place the snipe but didn't go thru...

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The link comes up "Confirmation for this item is not available." for me.

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now sara, i'm still waiting on your response over AS charging for PLACE snipes or snipes that actually WIN an auction..

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I think you've got the reply. AS charges for placing snipes on a scale based on the amount you pay for the item. If you don't win, the amount you pay is nothing so effectively there is no charge. Or put another way, AS doesn't charge if you don't win, but subject to that they charge for the service of placing snipes.

As Sara put it very simply

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If we snipe, and you win, you get charged.

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amh,
help me understand this, cus i'm still a tad confused.. AS snipe didn't help me win the auction, so why should they take a credit away?
the snipe didn't even register, they TRIED to place the bid, but it didnt' go thru,, right?

OK. When AS place a snipe, what they're doing is bidding in your name. They tried to place a bid in your name, but it was lower than the bid you had already made. eBay therefore responded with an error message. The snipe therefore didn't go through because your earlier bid had made it invalid.

When AS talk about "placing" a snipe, they mean communicating a bid to eBay, whether or not it is rejected because:

• it's below the current high bid
• it's not a bid increment above the current high bid
• it's invalid because it's below your own previous bid

or for any other reason.

So AS placed the bid and you get charged because you won.

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When AS talk about "placing" a snipe, they mean communicating a bid to eBay

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That is correct. Our system had to do exactly the same work as if you hadn't bid manually, and had you not bid manually our snipe would have won. Thus you are charged. The only way to avoid charges is to delete snipes you dont want placed.

Aw come on, U asked AS to do a 25c snipe, and they did, U won.

It's an auto system, lets see U complain when a AS bid wins for you, play the game, this is a PAID for service, NOT free..

Don't exepect freebs, U should have let AS do the bidding 4U, works 4 me.

Sara B. wrote, "The only way to avoid charges is to delete snipes you dont want placed." She could have added that you'd better delete an unwanted snipe when there's more than two minutes left in the auction. Your snipe will be queued up in the AS computers with about 2 minutes left. If your snipe has been queued up and you try to cancel it AS won't let you cancel. If I delete a snipe I try to do it with at least 5 minutes remaining in the auction. I've had no problem cancelling snipes with that much time remaining.