What's going on? I can't use "Snipe it now," I can't cancel my snipe. Nothing seems to work. I heard that this is an AOL problem but I don't use AOL and what was once a brilliant service is now totally useless!!!
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Strange - all is working for me. Maybe it's a temporary outage - try again...
R2
R2
It's happened to me too! Well over 24 hours now - I filed a report and AS says it's aware of the problem.
I've now got severe sniping withdrawal symptoms.....aaaargh!!!!
I've now got severe sniping withdrawal symptoms.....aaaargh!!!!
Same for me. I can't add a bid and don't use AOL.
I do use AOL and did not have the problem today, but found the other day when I was trying unsuccesfully to add a bid, that if I were REALLY persistent, as in at least 8-10 times, the system would eventually let me add a bid.
I've had a snipe set up on an item now for around 6 days, this is a rare book which has not been described correctly, I would love to add it to my collection, only one bid on it so far in single figures. The auction ends late tonight and I don't know if the snipe will work as AS seems to be unusable at the moment, nothing happens when I click the buttons. If this item goes cheaply and my snipe doesn't go in I will be beside myself!!
Do I stay up late and make a manual bid or is there any sign that things will be getting back to normal?
Do I stay up late and make a manual bid or is there any sign that things will be getting back to normal?
Dear me. I've been signed up to this service for only 2 days. Yesterday afternoon the login wasn't working, now I can login but nothing else works.
Lets just say it's not been a very impressive start.
Lets just say it's not been a very impressive start.
Poor you, DMTS 1 - I've been delighted with AS up to now, but this is annoying - we don't even know when it's likely to be fixed...........and you'd think, since we can't snipe AS can't get any money, that SOME info would be forthcoming......
quote:Who says a manual bid/snipe will be successful. There’s any number of things between you and ebay that can go wrong that will prevent you from bidding.
Originally posted by Peterborough:
If this item goes cheaply and my snipe doesn't go in I will be beside myself!!
Do I stay up late and make a manual bid or is there any sign that things will be getting back to normal?
The last I heard, AS’ failure rate was 1 out of 1,000 (let’s be liberal, and say it’s 10,000). All well and good unless you happen to be that "1". On “must have” items, aka “I will be beside myself”, you might want a backup. Go ahead and have AS place a snipe. As a backup, stay up late and place a manual snipe, or use an alternative sniping service. I’d opt for staying up late, because I probably couldn’t sleep, and I’m proactive. If neither AS nor your backup work, then someone/something in the universe doesn’t want you to have it. I probably would have my backup leave a bid that was at least an increment different to insure that AS, or manual, or alternative service worked (AS and alternative will still bill you, regardless). Remember, your higher snipe would have to be after your lower snipe to be recorded by ebay.
I’d avoid a proxy bid because someone has already placed a bid, and like you, probably realizes its value, which means it could easily turn into a bidding war, even if it’s late at night.
If there was something I really wanted, and if *I* didn’t do everything I could to get it, then I would be mad at myself. You could even have multiple backup plans. It’s all a personal choice.
Of course, there’s the possibility the item won’t go cheaply. There’s the possibility there will be a flurry of snipes. There’s the possibility that the current proxy bid is very large.
quote:Set your alarm clock!
The auction ends late tonight and I don't know if the snipe will work as AS seems to be unusable at the moment, nothing happens when I click the buttons. If this item goes cheaply and my snipe doesn't go in I will be beside myself!!
I just won a sniped item and it went through as it should! I also have added several snipes yesterday and today without a hitch.
quote:When will those be closing? Or better asked, when will they be sniping?
Originally posted by Mrs.M:
I also have added several snipes yesterday and today without a hitch.
Hmmm.....maybe it's just off for the UK?
Rick asked:
One closed at around 10 AM Eastern and the next one closes in 3 1/2 hours.
quote:
When will those be closing? Or better asked, when will they be sniping?
One closed at around 10 AM Eastern and the next one closes in 3 1/2 hours.
quote:
Originally posted by 6flb:
Poor you, DMTS 1 - I've been delighted with AS up to now, but this is annoying - we don't even know when it's likely to be fixed...........and you'd think, since we can't snipe AS can't get any money, that SOME info would be forthcoming......
I think perhaps I chose the wrong time to join!
Still not working, by the way!
It must be UK because mine in the US are working! You have reported it?
I just now had another sucessful snipe placed and I won, so it definitly is working here!
quote:R2 said his were working, so don't think it would be a UK problem.
Originally posted by Mrs.M:
It must be UK because mine in the US are working!
quote:Doesn't mean there still isn't a problem. Has it been determined this is something that deals with location or country? I must have missed something - not a first, nor a last.
Originally posted by Mrs.M:
I just now had another sucessful snipe placed and I won, so it definitly is working here!
Rick said:
This is what I get for multitasking, Rick! I got two problems switched!! Well, anyway, whatever the problem, it is not with everyone!
quote:
Doesn't mean there still isn't a problem. Has it been determined this is something that deals with location or country? I must have missed something - not a first, nor a last.
This is what I get for multitasking, Rick! I got two problems switched!! Well, anyway, whatever the problem, it is not with everyone!
HOORAY - it's working again!!
Yippee!!
Woohoo!!
Etc.
Yippee!!
Woohoo!!
Etc.
Great!!! 
quote:ibid.
Originally posted by Mrs.M:
Great!!!
quote:It appears somewhat isolated, but still can understand any frustration if it were happening to me.
Originally posted by Mrs.M:
Well, anyway, whatever the problem, it is not with everyone!
Well, I won my book! I made a manual bid on Ebay. AS emailed me to say I had won but I don't know whether they sniped it for me as well. I still can't do anything with the AS site, I have tried to set another snipe but the buttons still don't work. I wish they would give us some information. I will just bid direct from Ebay for now which is a shame because I have used AS for the last year and a half since I first registered with Ebay and everything I want seems to finish in the middle of the night or when I'm at work!!
Rick said:
I know for the past couple of weeks, Snip IT Now will only work for me if I delete the old copy and reenter it each time I go online and that in itself is a pain, but I still can snipe.
quote:Yes, of course! I would be also. I was refering to the fact that although it is not UK, it seems to be isolated somehow and AS is not totally shut down.
It appears somewhat isolated, but still can understand any frustration if it were happening to me.
I know for the past couple of weeks, Snip IT Now will only work for me if I delete the old copy and reenter it each time I go online and that in itself is a pain, but I still can snipe.
quote:
Originally posted by Mrs.M:
It must be UK because mine in the US are working!
quote:Got it. It must be UK although it's not UK. Clear as mud.
Originally posted by Mrs.M:
I was refering to the fact that although it is not UK ...
Rick, you now have me confused!!! 
quote:Based on the posts I quoted, perhaps it's more accurate to say that's a self-inflicted condition. Let's take "confusion" to General instead of on this forum.
Originally posted by Mrs.M:
Rick, you now have me confused!!!
For now there is an easy solution:
#1 use Internet Explorer outside of AOL. Do not use AOL's web browser.
#2 If #1 doesnt work then use any other web browser, Mozilla, Firefox, Netscape, Opera, etc.
#3 file a support case on our help tab.
#1 use Internet Explorer outside of AOL. Do not use AOL's web browser.
#2 If #1 doesnt work then use any other web browser, Mozilla, Firefox, Netscape, Opera, etc.
#3 file a support case on our help tab.