I'm one of the folks for who a bid was not placed last night. My question, if I submit a bid on my own (and win), and only use AS as a backup, will I still get charged a fee with AS?
I'm new at this in the last month. Thanks.
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Ya you do. We have to do all the same work through out the auction of checking to see if you've been outbid and emailing you etc. Through the auction we may have to look at the listing 20-30 times which costs us quite a bit actually in bandwidth and database resources. Mon-Sat run really smooth and you should be fine sniping. We'll get the Sunday problem fixed. We still hit upwards of 99% but we should be able to get it closer to the 99.95% that we reach most of the other times.
Thank you
Thank you
I had a 5 second snipe in. When I look at the responses, it sounds like the tech staff is saying servers were busy and so the snipe didn't go in at 5 seconds, but went in shortly thereafter, like 10 seconds. But when I look at what happened, and the emails I received, it looks like the snipe bid was never placed, not placed late.
So...was the snipe bid ever placed? thanks again. still learning and figuring how how to appropriately bid given limitations of AS>
So...was the snipe bid ever placed? thanks again. still learning and figuring how how to appropriately bid given limitations of AS>
There really isn't a way for us to tell the difference between:
1.) us not placing snipe
2.) eBay not replying to the snipe we sent
Generally if we sent the snipe late we get a message from eBay saying the auction is over and we mark the snipe as "not in time."
If it's not marked with that status either 1 or 2 probably happened, and there really isn't a way to tell. We'd like to add some more logging here to let us know when what is happening but it's hard to reprodue because it happens so rarely and randomly. But we're putting in a lot of time to add more stuff right now to track what things are going on and when and technical things I dont know much about that the programmers are doing.
1.) us not placing snipe
2.) eBay not replying to the snipe we sent
Generally if we sent the snipe late we get a message from eBay saying the auction is over and we mark the snipe as "not in time."
If it's not marked with that status either 1 or 2 probably happened, and there really isn't a way to tell. We'd like to add some more logging here to let us know when what is happening but it's hard to reprodue because it happens so rarely and randomly. But we're putting in a lot of time to add more stuff right now to track what things are going on and when and technical things I dont know much about that the programmers are doing.
SO sara b, if I put an early bid of $5, and as a backup I use a snipe of $ 10,then you'll charge?
I mean if only i was the only bidder........
So If I know I will probably win that item (you never know but sometimes you know no one else want it), when can I cancel my snipe, how much time I have to no t be charged ?
I mean if only i was the only bidder........
So If I know I will probably win that item (you never know but sometimes you know no one else want it), when can I cancel my snipe, how much time I have to no t be charged ?
Yes in that scenario we'd still charge. The reason being is that we still do the exact same work throughout the entire auction. We even place your $10 snipe with 5 seconds left. We already dont charge for losses.
I'd also contend that on average by placing your initial bid on eBay just to try and avoid our 25 cent fee that you're only tipping off the competition and raising your price far more than the 25 cents.
You can cancel anytime up to 2 minutes before the end currently.
I'd also contend that on average by placing your initial bid on eBay just to try and avoid our 25 cent fee that you're only tipping off the competition and raising your price far more than the 25 cents.
You can cancel anytime up to 2 minutes before the end currently.