Hello.
For about two weeks my father has been unable to sign into his account (123-bigdon). He is not the most computer literate person so I'm helping him out.
The PROBLEM:
It's not a DNS issue (I use openDNS), I have used multiple computers running multiple OS (Mac OSX, Ubuntu, Linux Mint). I have tried to sign in at other geographical locations other then my own to no avail.
I have also tried to recover my details via my email address
The RESULT:
The site remains unresponsive, and doesn't sign in. Eventually timing out. I created this dummy account (which signs in fine) because I couldn't even launch a support request. I also used the same email address for this account as 123-bigdon (just in case we needed to prove ownership).
Help would be much appreciated.
Thank you.
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