Unable to Get To "My Snipes" Page

I have the same problem. Looks like they have a server down.

same here

Me too. Been down since at least 3:45 PST this AM.

This came up in another thread, and I've filed a problem with support.
Hope snipes are still being placed.

I reported it to AS

it would be nice to get a reply here from the system administrator here....are the snipes going to be placed?

boone62, Just to be safe you COULD manually bid. If you bid the same amount, the first to reach eBay will be accepted and the second should be rejected as not high enough.

clueless88, Haven't seen any complaint of snipes NOT being placed. My guess (that's GUESS) is they are.

I hope your right. i am going to proxy bid just in case. See if you can send one of your puppies over to support and get the "sniper goddess"

AS has different servers (up to 4 will place each snipe) for "placing" snipes.

I would DO that Puppy Raiser, but i have at least 8 bids and they all close within 2 minutes of each other and worst of all I do not remeber all of my max bids...Guess from now on it would be wise to write them down ....just in case...

This is the first time (that I know of) that something like this has happened.

thank you, I just lost an item because of the problem. the snipe was placed but no ability for last minute adjustment. I'm pleased

clueless88

Thanks for letting us know that snipes ARE being placed.

p.s. You didn't enter your MAX bid the first time?

Does any know if Import Wizard is working?
http://www.auctionsniper.com/importwizard.aspx

Boone62,

Yup, same here!!!! AAAArrrrggghhhhhh! Cannot reach, "My Snipes" either. They'll surely have it up and going soon.

The snipes still go through...At least they did the last bijillion times this happened.

I freaked out the first time it happened to me too, but it is totally normal.

It will likely be accessible within 24hrs.

to out A S forum!

Actually, this is the first time I have not been able to get into My Snipes! I imagine they will have it going shortly. If snipes don't go through, they don't get paid!

first time I used the system and it looks like somebody hacked into there system. THE SNIPES ARE NOT GOING THROUGH. PLACE PROXY BIDS

Sniper Sara,
I have been unable to get to the "My Snipes" page for the past hour; it is now 9:33AM PST. In the AS Support section there are many post sbout this issue in the past 24 hours AND NO RESPONSE by anyone from AS regarding the source of the problem, the expected duration, and suggested workarounds. What's up? This process is the foundation of your business - NO SNIPES, NO BUSINESS. Unless I get a respnse and see one posted in the next hour, I will have to move my snipes to the competition - bells and whistles not required, access to "My Snipes" page is.
Regards,
fallrivergirl
P.S. See private posts to Sniper Sara - maybe we'll get a response???

We really don't know if the snipes are being placed, but I suspect so. I am sure it will be up and running soon!

It was confirmed in another thread... Entered snipes ARE being placed.

Thanks for the information, puppy. I know that doesn't help if you need to get in to place or modify a snipe, but I am sure they are working as quickly as possible to remedy the situation.

yea if only I had a list of what I had in my My Snipes page so I could remember what to proxy bid on and when.

Oh yea someone else thought they were going to get free snipes for this LOL

your More likely to get chewed out for expressing your discontent and then get a big rationalization speech on how you should have already bid the max that you are going to bid on your auctions and yadda yadda yadda the snipes go through and you don't need to see your My snipes page whenever you feel like it blah blah blah and take no responsibility for the inconvenience caused.

At least that's what I saw and got the last time.

It's called effective business practices 101...I mean just say sorry s*** happens and move on.

I will go BROKE!!!! How do I get some HELP

to our A S forum!

Why will you go broke??

I added snipes that I might want to cancel... dumby me I rely on keeping track of auctions that way and I added too many snipes of women's jeans 2 days ago, planning on picking a few today and canceling the rest

oh what to do!!!

If you need to cancel snipes, as a work-around you can go to eBay and change your password. AS will not be able to bid for you if your passwords don't match.

Kind of a pain, but it will work!

My first post to the forum is a question:

Any clue when we'll be able to access the downed page?

I think I've gotten a little spoiled by how easy AuctionSniper makes it to use eBay ... anyone else having withdrawal anxiety today?

Yea, a little. We've heard current snipes ARE being placed though.

Yep, a lot of frustrated people today!

The snipes ARE going through, 'cos I just won one. My problem is I can't now cancel a bid I put in for another of the same item. (I know I could have used a bid group, but I didn't!)

Change you password at eBay.

You can do that >> HERE <<

Follow puppy's advise and change your password in Ebay. You can change it back later.

Lol, perfect timing, puppy!!

Just tried to add a snipe to see if snipes were still working inspite of the problem...Get the same response when trying to add a new snipe....They will not make any money if people can not add new snipes...This is a little more serious than just being unable to access a page on the site. This has been going on now for too long of a time. No responses from any of the people that actually work for AS...I think we all need to be updated on what is being done to resolve the problem. Some of the items I bid on only come up for auction every 2 or 3 years...THIS REALLY SUCKS!!!

Well... Got to take a break. Bye all.

boone, I agree and I did forward your message to them.

The My snipes are now working!!!

Whew!!!!Just in time...Still, I think they need to update us when something this major is going on....At least let us know they a diligently working on the problems so that our little minds do not conceive all kinds of doomsday scenarios about what is actually happening. Everyone have a great day!!!

PS...Printed my "My Snipes" Just in case.

boone, I really tend to agree with that!

yippie, actually a pretty quick fix time...at least quicker than I thought it would take.

AS is a good service...

Feel sorry for the poor schmucks on ebay who haven't a clue that sniping exists.

See, I told you 101 had been studied!

Some maintenance which we normally do late Saturday night appears to have been needed a little earlier this week.

We've made the adjustments and it will now happen on Friday morning with our normal maintenance.

I appologize for the trouble. Some snipes were placed, some were placed late, and some might not have been placed at all. If your snipe was placed late or not at all you may receive free snipes here:

http://www.auctionsniper.com/freeSnipes.aspx

Ahh Buggeration!!

I missed all the excitement. Damn Timezones!

Lexie

Awww, Lexie. you just gotta rise and shine earlier!

5am is waaaaaaaaay early enough!! You lot just gotta wait for me for things to get exciting

Lexie

5am is good, Lexie! I know Tyler would be willing!

These things seem to happen on the weekends, or holidays.

True! Like your furnace goes out at -10 at 2 AM.

started having problems on 1-23 kept getting error messages was unable to access my snipes contacted support took 6 hrs to get reply finally everyone started having problems on sat. i think free snipes should be given just because of the aggravation these problems have caused.beiing unable to access data is as important as snipes being placed if you can't cancel or updsate snipes you could be obligated to buy things you may or may not want. i personnaly had snipes that i might have won if icould have updated info this is what we pay for

bigkid,

If you don't get a response on this forum, you could use this link to file a support case:
http://support.auctionsniper.com/

I can't remember them giving any away, but Sara (AS support) DOES surprise me, from time to time.

Sara did leave a response on News and Updates above. Hope this helps, bigkid and...

The difficulty I was having was that when I set my eBay password "Check Status" kept telling me it was invalid.

The solution seemed to be to LOG OUT of AS and then log back in (it accepted my new password). Only then would it validate my eBay password.

No charge :-)