My snipe failed! The bid didn't show up at all! The auction was for an extremely hard-to-find item and I lost time yesterday because auctionsniper was screwed up and I wanted to make sure I set up my snipe. damn! damn! damn!
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The item you lost yesterday was ended early by the seller and was not our fault.
The item you lost today ended exactly on the hour and eBay was just horrendously slow today exactly on the hour because they allow sellers to schedule items. Thus many items end exactly on the hour and clog things up. So again, not our our. We recommend 15 second lead times on such items, and 30 seconds on such items between 5pm and 9pm that end on any quarter hour.
The item you lost today ended exactly on the hour and eBay was just horrendously slow today exactly on the hour because they allow sellers to schedule items. Thus many items end exactly on the hour and clog things up. So again, not our our. We recommend 15 second lead times on such items, and 30 seconds on such items between 5pm and 9pm that end on any quarter hour.
I checked our logs and your snipe was placed 30 seconds early. And even still eBay did not respond to your snipe from any of our 4 servers. i.e. eBay was hosed.
1/25/2004 12:59:45 PM Snipe (xxxxxxxx) was placed at 1/25/2004 12:59:30 PM.
That's the exact snipe log entry from one snipe server. Perfectly placed 30 seconds before the end of auction.
These snipe robots dont mess up, they do all our sniping. Why would they work 99% of the time then only get fritz at odd times here and there randomly, etc. They wouldnt. Only when eBay is hosed. I really hate eBay today. Not sure why but they had the worst response times yet for such hour and half hour snipes all day.
That's the exact snipe log entry from one snipe server. Perfectly placed 30 seconds before the end of auction.
These snipe robots dont mess up, they do all our sniping. Why would they work 99% of the time then only get fritz at odd times here and there randomly, etc. They wouldnt. Only when eBay is hosed. I really hate eBay today. Not sure why but they had the worst response times yet for such hour and half hour snipes all day.
Stuff that doesn't work isn't worth having. It doesn't matter how cheap it is. It doesn't matter how many bs excuses you make. It just isn't worth having. I am a fool for relying on AuctionSniper, but it won't happen again.
Obviously your mind is made up ggeorgge. I think if you looked at the success rate of AS compared to sniping software you would see a great difference.
Good Luck with your Ebay pursuits.
Lexie
Good Luck with your Ebay pursuits.
Lexie
Everyone uses this tool because it works for them. If it doesn't work for you, then I agree you're better off looking for another solution.
But if tried several and this is by far the best - not perfect, nothing is - but better than the rest.
IMO
But if tried several and this is by far the best - not perfect, nothing is - but better than the rest.
IMO
What makes you think you will hear excuses? This isn't your mama's living room for heaven's sake. If Ebay doesn't respond, what do you expect AS to do?? If you hand sniped, do you think you could have forced Ebay to take your bid? 
...bye!
Jabbergah
Jabbergah
LOL Jab - took me a minute to figure that one out.
I didnt try and change their mind either, its made up.
Lexie
I didnt try and change their mind either, its made up.
Lexie
I have used ebay for about three years. I have sat at a computer and manually sniped. It always works if I am available to do it and want the item badly enough to take the time. ebay works and your bs let me down. If the item in question was a common item I would learn my lesson but not be angry about it. You let me down on an item that is extremely hard to find.
Also, I sent a polite message yesterday and did not get an answer, othr than the auto reply promising me an answer.
Also, I sent a polite message yesterday and did not get an answer, othr than the auto reply promising me an answer.
Well, perhaps, but are not you aware that this forum is run completely independent of where you sent your message? We have nothing to do with that. We are snipers like you. Sara comes in to answer questions when she can. Any of us will try to help, but when someone comes in huffing and puffing, I guess it sort of turns us off.
If the seller ended the auction early, how is that AS's fault? If you had logged in five minutes before the end to snipe manually, you STILL would have missed it. Then who would you have blamed?
How is AS supposed to know if a seller is going to end early? If you can give me a reasonable answer to that question, then I'll admit you have a reasonable gripe...
How is AS supposed to know if a seller is going to end early? If you can give me a reasonable answer to that question, then I'll admit you have a reasonable gripe...
I sent a message via the 'Contact Us' button, and did not get an answer. Sara seems to be an employee. Maybe everybody on this thread who isn't angry is an employee. I had a couple of successes with Auction Sniper and I am glad I didn't get in a hurry to recommend it to my friends.
I will spread the word on another bulletin board I frequent where many of the members use ebay.
I will spread the word on another bulletin board I frequent where many of the members use ebay.
Nope, sorry, we are not.
I am realistic. AS does their best, and they have a great record. They can't be held responsible if a seller ends early, or if ebay's servers are so slow that bids don't make it in on time. They do what they can to compensate -- they even place snipes EARLY when they know the system is running slow. How can they exactly know how much time will be required?
ggorgge, PLEASE tell me that's not your eBay ID.
...BYE, ALREADY!
Jabbergah
Jabbergah
So I guess we shouldn't nominate ggeorgge as AS Ambassador To The Rest Of The Internet...