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tonbo,

Try adding your snipe again. When you add your snipe, we'll try multiple times to contact eBay and get the item info we need to process the snipe. If this fails too many times in a row, we give up and display the message you saw. The best thing to do is simply wait a minute or two and then retry adding the snipe.

If it continues to fail, there is possibly something new with the particular item you're sniping and the best thing to do would be to let Auctionsniper support know which item you're trying to snipe.

-Kevin

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