Support is so bad, I'm leaving! | Auction Sniper

It all started with a very small problem. I had a snipe that couldn't be deleted. No big deal. I filed a support case and posted on this forum. I waited. Ten days. I tried the support and forum again. Told to wait again. Then I'm notified that I haven't responded to their solution. What solution? All I have been told is to wait.

See my previous topics:
cannot delete snipe with status UNKOWN
Can't delete snipe, support not answering.

All I am asking for is simple basic communication or better yet a solution to my problem. I filed a third case with support complaining that my first two have been put on hold as if they're waiting for a response from me and now my third case was immediately closed.

This is the last time that I'll ask for help. After this it will be cancellation and refund time.

9/8/056:34 PM

Original Post

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region2Member

Refund? Of what...?

Support are pretty poor - send an email to [EMAIL]bill --at-- auctionsniper.com[/EMAIL] who is a big cheese - maybe he'll kick some arse!

R2

[come on people dont post email addresses just straight out if you dont like spam yourself.]

rickMember

quote:
Refund? Of what...?

Paypal?

9/9/053:58 AM

mrsmMember

Sorry you have had a problem. I have never had anything that they have not solved for me. Rick is right. Contact Bill.

9/9/058:33 PM

bartelbyMember

Rick!! - are you R2 as well?

mrsmMember

Whoops! Didn't mean to take the glory away from R2!!!

rickMember

quote:
Rick!! - are you R2 as well?

I'm not as humble as R2.

cameraMember

quote:
I'm not as humble as R2

Words fail me!

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