snipe not placed because of invalid user/pass (??)

ebay doesnt allow you to use your email address to sign in anymore. Thus we can no longer user it to snipe for you either.


You probably use an email address for your eBay Id.

Sign in
Click the My Snipes tab
Click the Modify Account link

change your eBay Userid, scroll to the bottom of the modify account page, and click the button to submit your changes.

Thanks for the reply. Though my user ID isn't an email address.
Strange...

Ensure that id and password on AS and Ebay are identical otherwise As cannot bid on your behalf - could this be what the problem is?

An easy way to check that is to go back to the main snipes page and click on "Import Wizard." This should produce a listing of all the items you're watching on "My eBay." That couldn't happen unless userids and passwords matched.

Suggestion for AS:

Once someone has completed registration, AS could/should add in a stage that does just that to test that EBAY ID and password work - if it fails then the new user could be gently guided to fix the problem...

Result? all round

quote:

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Originally posted by basrah:
Once someone has completed registration, AS could/should add in a stage that does just that to test that EBAY ID and password work - if it fails then the new user could be gently guided to fix the problem...

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Sounds like a good idea!

I second the motion!

Thanks a lot for the replies. I do know for certain that my Ebay password was different to my AS password. I had an email from them asking me to change it, but I've changed it back to what it is on here.

Hopefully that's solved the problem.
Thanks again

They all have to match, userid and password, for eBay, AS, and the Forum. Which, when you think about it, makes a lot of sense.

quote:

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Originally posted by Steve:
They all have to match, userid and password, for eBay, AS, and the Forum.

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I think you'll find that this forum doesn't have to match.

Actually, I would recommend that they not match, not that infopop can't be trusted. Just playing safe.

Yeah, now that I think about it, it would make sense. This could of been avoided if ebay didn't insist on me changing my password for 'security reasons'

Mike,

Why did ebay ask you to do that?

I've received a couple of notices along those lines, but they've always been scams.

I've no idea, Rick.
To be honest it's only until recently that I thought of it as a scam. I changed the password and that was the end of it, but it's back to what I use on here now and the snipes are working great again.

I had another suspicious email today as a matter of fact. It was from the aw-confirm@ebay.com address asking me to fill in a form or my account would be suspended. I ignored it because of a number of grammar errors and asking me to click here when there was no link to click.

Mike,

Both ebay and Paypal have had problems with this. Don't know if it applies to you, but if you haven't seen this, then you might want to check it out.

Look for this article:
***Protect Yourself From Spoof Emails***
Date: 08/14/03 Time: 10:22:37 AM PDT

http://www2.ebay.com/aw/marketing.shtml

Rick,

I hadn't seen it. Thanks for the heads-up. I couldn't for the life of me think of any problems with my ebay account, even though in the email it said that there was

A few months ago someone stole my eBay identity and tried to use it to sell (probably nonexistent) Dell servers on eBay France. At that time I was contacted by eBay who said that there was some suspicious activity involving my identity and advised me to change my password, among other actions. That was legitimate.

I agree that anything asking you to fill out a form is almost certainly what eBay is pleased to call a "Spoof" as described in the article cited. I've received two or three of those. But it is possible to get a perfectly legitimate warning from eBay telling you to change your password. Such a communication will absolutely NOT ask you for any form of personal information, however.

quote:

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Originally posted by Steve:
When my eBay ID was pirated, I got in touch with eBay's live help line,

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I understood this to mean that "you" discovered that your ID had been pirated. This goes back aways from an old post, so maybe I'm wrong.


Q: Why am I stuck on this?
A: I can't come up with any reason why ebay would "initiate" a user changing their password. I understand the email exception, and can understand a password being the same as the id. In Steve's situation, if ebay made the initial contact, then that would be a reason. If ebay was responding to Steve, then I'm still at a lost as to an example where ebay would request a user to change their password.

I guess I'm looking for some rule like: "ebay will never ask you to change your ID on their initiative - period" (except when it's an email address).

Believe it or not, eBay originated the contact with me. I didn't save their notice but it was to the effect that activity that appeared to be unauthorized was occurring on my account. I was completely unaware of the identity theft -- although I wouldn't have been for very long because when I visited "My eBay" I'd have seen the "Items I'm Selling" and, since I wasn't selling anything at all, I would have realized that something nefarious was afoot. Anyway, I did as they suggested: changed my password and made it much more complex in the process. There was a special verification process I had to undergo to make the change effective. I also went to eBay France and killed those two Dell Inspiron auctions that were under my ID.

Got a heckuva scare, but no permanent damage.