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I started a snipe for an auction that I want to win tonight and the lead time was set at five seconds. I just checked my email and I had a message from ebay confirming a bid! So I went into my AC account and sure enough, the auction had been sniped almost an hour prematurely. Also, I was using one of my free snipes but I still have three left (which was how much I had before I started the snipe). What's up with this?
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<<< Mad AS user for over 2 yrs. Last couple of months AS has had major problems. It’s becoming more a joke Razz and hassle Red Face than its worth. I think they need to hire new programmers. Roll Eyes I placed a snipe today, Mon. Nov. 22 with a 10sec lead. and AS placed the snipe 1 1/2 hrs early. Eek This is totally unacceptable. Mad I recently lost 5 auctions Red Face to the mysterious “Did not win” Confused with 5 sec lead times (AS suggested lead time when I signed up), I normally used 3 sec (for the past 2 yrs), but started loosing auctions Red Face due to AS inability to place the bid in time Confused , now I see they have reposted suggested lead times out to 7sec. I remember when AS first started the search option, Big Grin it worked great. Had it set to email me results every 2hrs., which it did and never repeated the same items found in previous searches. Now (for the last year) Confused I receive the same search results until the auctions are over. Frown But I could live with that hassle, but these new problems cropping up, Eek where AS is just down right dropping the ball and loosing people auctions, Red Face then pointing fingers and blameing someone else, Mad they better do some serious soul searching or they are going to loose allot of customers including this one… Red Face . I needed AS when I only had dial up internet access, Frown but with high speed cable modems…. Big Grin unless they square things out…..Later, Razz who needs it.
Mine went off an hour early as well....Very dissapointing when it does not meet the 1/4 1/2 or on the hour peak time warnings.

I check AS Forum for any scheduled maintanence - no messages.

I checked E-Bay system status - no issues.

I guess we wait and see what the explanation is.

Meanwhile I re-sniped (here's hoping they credit me for one of them!!) and I won it. Barely.....

BJM
Thank you auction sniper, I just lost the auction. I can definately say that I will never come back to this site, and will refer people AWAY from it. This includeds sites and forums with more than 50, 000 members. Not only did it place my bid early, but when I set it up again, it seemed to work as promised. I wateched it count down and place my bid. It said I was too low. I went to the ebay description page to find that the auction didn't actually end for another minute. That, in my mind, is completely unacceptable.
This has been fixed. Our servers connect to time servers elsewhere to update themselves every 2 minutes. One of the servers we get the time from was off. These are usually places like miliary sites, labratories, and colleges. We're checking out which site was wrong and are removing them from the list of time servers. This is not something that happens often or to this degree. In the past it's happened maybe twice in 3 years and was only off by a few minutes and we removed that site as well.

I appologize for the inconvience. If you feel it affected your snipe file a support case on the Help tab and we'll credit you a couple free snipes.
quote:
Originally posted by ASred:
Lets all watch the boards and see how long it takes AS to recognize the problem, blame ebay or their best excuse...naturally US the users.


It only took AS support almost 2 hrs to post, then thats just from the first posting, who knows how long the problem actully existed...do I sound disgusted, yep...
Iamrealyangry: another bidder bid $255. Your max was $292. I fail to see how that translates into $100. It seems to be more like $37 to me.

In fact the one fellow then rebid against that fellow for $287. Which might have happened reguardless of when your bid went in. So really I'd say it cost you at most $37 and quite possibly $0 since eBays bid increment is $5 in that range. Since the bidder that bid $255 did so with enough time left for the other guy to place a few manual bids it likely woulda would have ended up with his $287 bid anyways.

If you care to share the item # other members of the message boards can give their opinion.
I just want to empathize with all these SAD CASES that have been subjected - as I - to the very inefficient workings of the supposedly hi-tech system of "AUTOMATED SNIPING". What a joke! These stories are ludicrous. How can you advertise yourselves as using such hi-tech equipment etc. etc., and have these things happen so frequently. I just reported my first time with AS, and when I saw the bid go in 1 and a half minutes early instead of 3 seconds, I was livid. How does this keep happening. GET IT STRAIGHT AS!!!!! Nora Mad

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