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I have never had to leave negative feedback, but am thinking of doing it for the first time in the following case. I am just curious if you guys think this deserves such a response.

I sold a hockey jersey for $15, and the buyer requested my mailing address for a money order to be sent. A week after sending him the address, I sent a reminder email, to which he replied, "I decided not to buy because they are going to repossess my car".

I replied and told him that I didn't think that he understood that that wasn't the way eBay worked, and filled out a non-payer alert. I am not really sure how I should react from now, it is only $15, but then, I would prefer to have this box shipped to a legit buyer too! :-)

Opinions from the experts are welcome. Thanks.

Looking for the appropriate response/reaction.

www.tonyrose.com
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These are always tough topics. Depending on how I feel on a particular day, would influence my response. Some days I'm a crusader, so I would leave a neg. On happy days, I would say, "Isn't there enough negative in the world?"

It is a small amount. He should be held accountable for his actions. If his car is actually going to be repossessed, it's not your fault. And it's not likely that this car repossession is something new. He knew he was having financial problems before he bought the jersey, and it's not like $15 is going to make that much difference in his net worth.

Also, how will you feel about receiving a neg? This can be upsetting to some with perfect scores. Others view having a couple of negs as a warning to others not to screw with them.

I think these types of decisions are personal ones, because what ever you do, will only impact you. Others may tell you what you should do, or what they would do. Hopefully I gave you some of the pros/cons.
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As a buyer with 1599 positives (616 are from unique users) 1 neutral 1 negative.
I always look at the reason behind the negs and then look at sellers responses.
You can usually tell when a neg is left in retaliation to a neg left for them.

So far I've left about five negs, most are for misleading item descriptions that sellers were not willing to make right by full refund (with shipping both ways, in those cases)

My only Neg is retaliatory for one I left a non performing seller, they returned my payment saying item was mistakenly listed without a reserve. (they never had any reserve auctions before this) I did not believe them, as this was a nine day auction, you would have thought they would have caught their mistake...they just didn't get enough money for it. They are now NARU

robert
My only neg is from a non-paying bidder who I gave a negative to. This person cheated many people and was kicked off eBay. Yet they gave me a neg for giving them one. eBay will not remove these no matter how unrighteous.

That being said, what good is feedback if people are afraid to give it? I'll still give feedback for obvious cheats. I have given about 5.
Rhinoboy, eBay will remove a negative but only with written proof that it is retaliatory. The circumstances you describe don't fit that criterion, which is why eBay won't remove it. Personally, I think eBay's pants are a little twisted in the crotch in that regard.

I'm moving toward my goal of 1,000 positives with no negatives. I wonder which I'll get first: that or 1,000 posts in this Forum? Any wagers, folks? Big Grin
Since posting is something that you have more control over then receiving feedback, I'd lean towards you making your 1,000 goal first with your post count. Also, it depends on which you have more of - time or money. Posting is cheap.

It's a good thing this forum doesn't deduct when we get negative feedback. We'd both be in trouble.

So, I'll bet that you reach 1000 post counts before 1000 positives, subject to a final review after learning what your current feedback count is.

But these are just counters. Razz
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