Referrals not perfect

You should be using the "Tell a friend" link in the top right corner of any page on our site to generate you link to give to your friends.

I've done just that but still missed out on referrals. I've even stood over a friend as they registered to ensure my details were entered at exactly the right point in the right format but still got no free snipes. Support sorted me out though...

It would be nice if AS let the recipient of free snipes know who had just registered (their eBay ID would be fine)? Is this possible Sara?

R2

[Hello, my Avatar has disappeared - and R2D2 no longer exists... ]

If I'm at work and the conversation is about Ebay, then I naturally give AuctionSniper a big shout because I want my mates to enjoy the same benefit/ advantage that I do. Good products sell themselves quite easily in this way and A.S. is no different. Free snipes don't even enter my thoughts when I have recommend new subscribers - there's no "refer a friend" button at work

That's fair enough, BUT when people approach me and say "cheers for the tip off - I've put you forward for free snipes," but used my incorrect email, then the spirit of their good intentions has not been honoured.I'm sure the system could be improved in some way to account for these instances which I assume are not isolated. Either that or perhaps post a disclaimer on the subscription page saying that a referrers email that does not match your records will not be investigated and free snipes will not be issued.

I'm more than happy to keep recommending A.S. - free snipes or no free snipes.

Al

If an error was made, I think you can still get your freebees by providing their eBay ID or email address in a support case. (help page very bottom) or at http://support.auctionsniper.com/

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but used my incorrect email, then the spirit of their good intentions has not been honoured

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file a support case. we can look up what the other person entered for their referal and make sure the credit is issued, we do it all the time.

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If an error was made, I think you can still get your freebees by providing their eBay ID or email address in a support case.

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Exactly. There is no way for us to give credit automatically when the wrong info is entered, you'll need to file a support case. If they enter it correctly it works every time, 100% of the time. We give away a lot of free snipes each day so I'm very certain it works.

Thanks for the suggestions. I did try this approach the first time I had a refferal put forward but nothing came of it- probably the email address I supplied of the person who recommended me for freebies didn't tie up with the address supplied by them to A.S !

I appreciate that A.S. will sort things out if presented with all of the correct detailed information, but its not worth the agro to be quite honest for the piddly sums of money involved (and that's meant as a compliment to A.S. low charges!)

I'll leave it to lady luck if people supply my correct email adress or not.

Cheers

Al

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R2 reckons:
I've even stood over a friend as they registered to ensure my details were entered at exactly the right point in the right format but still got no free snipes

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Quit fibbing R2!!! You dont have A friend

my mother likes me...

Sara - how many/what %age of referals give an ID/email address that is 'wrong?

Also Sara, you haven't answered my question ie. It would be nice if AS let the recipient of free snipes know who had just registered (their eBay ID would be fine)? Is this possible Sara?

R2

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my mother likes me...

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Never take anything for granted, R2! (just kidding)

1.) no idea what %. I supsect 100% of the ones where people use the link corrctly work. We will check for those that file a support case where they believe they didnt get them because their friends entered the wrong info. Judging by the number of people that write in, vs the # of free snipes we give out daily it's in the low single digit %'s.

2.) We dont display who signed up through you for privacy reasons. Many people have their links out on their web pages, or eBay end of auction emails to their buyers, and all over. So it's not just their friends signing up but random people. We do maintain a table in our database with a list of all referals so we can always check if we need. It's all automated. If a person enters your userId or email address you get automatically credited.