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I just won an item for £5.50 from a 'Newbie' seller (F/B of 1). The payment instructions went as follows: "...if you want to pay by PayPal please add £1.00 to total, which is approx 50% of their charges."
I'm not sure which one of us is being ripped off!
(I paid it because I wanted the item but I let him know he was breaking the rules.)
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Send him this:
PayPal Surcharging Policy Update



Notice Date: July 10, 2003
Effective Date: July 25, 2003
PayPal's No Surcharge Policy has been updated to clarify when surcharging may occur in the United Kingdom. Section V of the Payments (Sending, Receiving, and Withdrawals) Policy describes the conditions under which sellers residing in the UK and listing items for sale on a UK-based website may impose a surcharge (a fee to the buyer for accepting credit card payments).

The conditions are:


Both the buyer and the seller reside in the United Kingdom.
The purchase price is paid in Pounds Sterling.
The surcharge imposed by the seller is no greater than is necessary to recover the receiving fees incurred by the seller.
The seller clearly indicates to the buyer prior to the buyer's submission of a bid or (in non-auction transactions) prior to the completion of the purchase that a surcharge will be incurred, and the amount of the surcharge
PayPal continues to discourage surcharging as it believes it is detrimental to both buyers and sellers. We will continue to evaluate the effects and incidences of surcharging on our community over the coming months and may continue to revise our policies on this issue in the future.
If it were me, I don't think I would do that! I would tell him that you intend to go ahead with the sale, but ask him if is he aware he is breaking a TOS...and send him a copy. If he still does not refund the difference back, then I would neg him after I received the product....or at least give him a netural.
quote:


The conditions are:

1) Both the buyer and the seller reside in the United Kingdom.
2) The purchase price is paid in Pounds Sterling.
3) The surcharge imposed by the seller is no greater than is necessary to recover the receiving fees incurred by the seller.
4) The seller clearly indicates to the buyer prior to the buyer's submission of a bid or (in non-auction transactions) prior to the completion of the purchase that a surcharge will be incurred, and the amount of the surcharge.


1) We know the seller is British. Is Peterborough not? (Sorry, I always thought he was.)
2) The £5.50 price was in GBP, was it not?
3) Does a small charge of £1 not reflect this?
4) Assuming the winning bid was a snipe, it was not possible for the seller to provide a notice to the buyer, correct?

Sorry, I guess I am just not following this one.
I understand what you are saying Chatter, but we all, as sellers, have fees. I don't ever know exactly what my seller's final fees will be with paypal and ebay. I estimate an aproximate and that amount is added into the cost of the item. It is part of my selling costs. Sometimes, it may be a little over and other times a little under, but it will average out. I do the same with postage. I think it would have been more fitting if this fellow had either stated in his auction that there would be a certain % added at the end for his surcharge if you used paypal or do as I suggested.
quote:
Originally posted by Peterborough:
He can keep the quid, he must need it more than I do!
I’m sure glad someone has a proper perspective on this. Imagine how much excitement this would have generated if it were two quid!

quote:
Originally posted by Chatter:
3) Does a small charge of £1 not reflect this?
I agree.
Well, when Paypal starts charging me that percentage, I will stop using them! I fail to understand if you want it bad enough, just pay the extra! That to me is an unethical decision.
What unearthly good does it do to shop Ebay for a bargain and give away the savings? I never, never bid unless I know what an item's total cost will be on top of my bid. If someone added on at the end, they would keep their item.
quote:
Originally posted by Serenity:
Well, when Paypal starts charging me that percentage, I will stop using them! I fail to understand if you want it bad enough, just pay the extra! That to me is an unethical decision.[cr]
What un
earthly good does it do to shop Ebay for a bargain and give away the savings? I never, never bid unless I know what an item's total cost will be on top of my bid. If someone added on at the end, they would keep their item.
PayPal's Policy:
quote:
V. No Surcharges.
You agree that you will not impose a surcharge
or any other fee for accepting PayPal as
payment on eBay.co.uk. This is in accordance
with eBay U.K.'s surcharging policy which
states:
"Sellers who accept electronic money services
as a means of payment for an item purchased on eBay may not impose a surcharge.

PayPal is an electronic money payment system. When you accept a PayPal payment, you are accepting e-money. You are not accepting a debit or credit card payment, even where the sender may have funded his or her PayPal account with a debit or credit card in order to fund the transaction with you. Nothing in this policy is intended to affect the legal right of a merchant in the U.K. to impose a surcharge for a debit or credit card transaction under the Credit Cards (Price Discrimination) Order 1990.


A seller has just said that they'll knock off 70p if I don't pay by PayPal - a hidden surcharge!

R2

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