I need some help please.
Today I enrolled in the snipping system, supplied all the requested information and got to the "my snipping" screen. Using one of my 3 free trial snips, I entered a snip bid about an hour before the closing time of an ebay item I had been waiting on for several days.
The snip program took my data and it said "ready". I had it set up with the standard 5 seconds-before-the-end bid time.
I came back to the snipping page after the auction ended and the item's status was still showing "ready" even though the ebay aution was over. Worse, even though my max bid ($82) was well above the winning amount ($76), I did not win nor did my name show up on the bidder list.
The item was still showing on my "ready" page, but had dropped to the bottom of the list of other items I had also set for snipping. (I just went back and checked it again, and it's in the same place but now it's status is "unknown". Yeah, I can agree with that...)
What happened? What's it waiting for? I would appreciate any help.
- Ron
