Today I received this:-
quote:
Hello,
We would like to remind you that you have an open support case, and we are
still waiting to hear back from you. Our last reply to you was made on
2/23/2004 11:52:59 AM.
To check the status, or close the case, please click on the link below:
http://support.auctionsniper.com/thread.asp?cid=999999-blah {id faked by me!}
If you don't reply to this case within the next few days, we'll assume
your questions/issues have been resolved, and the case will be closed.
Thank you,
Support
AuctionSniper.com
http://www.auctionsniper.com
When I responded, saying that the case is still open as the problem still exists I got this:-
quote:
Sorry about that. We were closing old cases, and instead emailed you. You can ignore and delete. But to address any concerns, the email did come from Auctionsniper. Our apologies!
michael
senior technical support
...and the case was closed.
Sadly, I am now going to have to re-do all my support cases where the problems still exist.
I am not a happy bunny!
R2
