no more mails

Same here. I stopped getting them about a week or two ago.

I am trying the 3 free snipes at EZ Sniper. If that works out I will be switching.

quote:

Originally posted by rwinegar:
I stopped getting them about a week or two ago.

http://support.auctionsniper.com/

Support link is useless. I have emailed support at least 5 times. They either fail to respond or just tell me that they are looking into this problem. They've been looking into it for more than 10 days which should be long enough. People here are paying for this service. We have every right to bitch about it. We also have every right to expect answers to our email.

I recently sent 2 email inquiries to EZ Sniper. They responded to each one in less than an hour. They will probably be getting my business if Auction Sniper is not fixed soon.

quote:

They will probably be getting my business if Auction Sniper is not fixed soon.

If you feel it’s necessary to tell AS that you’re going to change vendors, then what does that say about AS, or you? Either they don’t know that, which suggests you should change, and quickly, or they do know that, which suggests your statement is redundant.

Perhaps the issue is complex or elusive - seems to me that AS has been keeping you informed - I sure ezsnipe has occasional problems - I wonder how quickly they'll respond when there's a bug?

Anyway, the fact that you're bothering to tell us tells me that you consider AS to be the better product and you're just postering!

Happy Xmas

r2

Goodbye. I am gone.

quote:

Originally posted by rwinegar:
Goodbye. I am gone.

Redundant.

quote:

Originally posted by question mark:
whats going on?

all of a sudden i'm not getting any notification mails anymore.

Hi question mark,

Thanks for asking about the emails. We have been experiencing intermittent issues with our email servers. The issues we have fixed have solved the email problem for some and not for others.

I am really sorry that you are experiencing this. We are working on it and will get it resolved.

Cara

quote:

Originally posted by rwinegar:
Goodbye. I am gone.

HE'll be back - AS is a superior product!

R2

Hello all -

We isolated an issue with emails and pushed out a release yesterday to address it.

Emails should be fixed. If you continue to have issues, please post here or let support know at http://support.auctionsniper.com/.

Happy Sniping!
Cara