Skip to main content

I don't seem to be able to modify or delete bid groups, and I want to make sure that I'm trying to do it correctly. I go to "My Snipes" > "Manage Folders" which takes me to:

http://auctionsniper.com/MyFolders.aspx

I see my bid groups listed on the right-hand side of the page under "Folders & Bidgroups."

Within the section for each bid group is a box where is specified the maximum number of auctions I would like to win for that bid group. The numbers that appear in these boxes reflect the number of wins I specified when I created the bid groups using the box on the top-left on this page titled, "Create a Folder."

When I change the numbers in these boxes and click on the "update" link to the right I would expect for the newly-entered numbers to take hold. After doing this, however, when I refresh the page or navigate to a different page and come back the original numbers are back. Isn't this the correct way to change the number of wins?

Also, I am assuming that the "delete" link to the right of each of these sections is to delete that bid group. Yet, when I click on it nothing happens.

Please forgive me if this has already been discussed. Before posting I searched for topics having to do with bid groups but did not see where anyone had previously discussed this issue.
Last edited {1}
Original Post
Hi wtw,

Thanks for contributing to our forum.

Yes, your understanding of the “update” and “delete” option on the My Folders page is correct.

However, I am not aware of any current technical difficulties which would explain why these links are not working properly for you, so we will need to look into the specifics of your situation further to find to get to the bottom of that.

If you are still unable to use these links, please contact our Customer Support team directly from under the “Help” tab on our site and we will do our best to work through this with you.

-Mike

Add Reply

Post
×
×
×
×
Link copied to your clipboard.
×