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Hello alannahmolly,

I'm sorry to hear that you experienced a problem with your snipe. I have reviewed your account and have determined that eBay needs you to verify information. In order to view the information they are requesting:

1. Log into your Auction Sniper account
2. Find the snipe in question and click the "view confirmation" button.
3. Follow the instructions that eBay has laid out there.

If you have any problems or questions, you will get a fast response by contacting support by following this link: http://support.auctionsniper.com

Please let me know if I can be of any further assistance, and thank you for using Auction Sniper.

Respectfully,

Steve
Auction Sniper Product Manager

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