Maintanance...

drakkarMember

Hi,

I'm curious... I read your news and announcements forums and I see that from time to time, you made maintanance to your server and during that time, the snipes recorded are placed a lot of time prior to the actual ending time of the auction.

I wonder why you do not send your customer an email warning about the situation... I snipe 20 minutes early is not a snipe at all.. Not to mention the useless.

I would prefer to receive an email as soon as you know there will be a maintanance downtime sometime (one day before at least) so I can decide if I prefer to cancel my snipe and manually snipe my item.

Regards,
Will

Will

2/25/049:34 AM

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mrsmMember

posted October 02, 2003 04:49 PM
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quote:
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Originally posted by dagnabitgrabit:
From eBay:

The eBay system will be undergoing maintenance from 01:00 to 03:00 PDT on Friday

During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

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I'm uncertain how this will effect bidding and sniping, but thought I'd give you all a heads-up.

diva (aka Dag)
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EVERY FRIDAY

PLAY IT AGAIN, SAM. (oops! , didn't notice that! It was part of the quote added by Rick!)

[This message was edited by Mrs.M on February 25, 2004 at 10:16 AM.]

[This message was edited by Mrs.M on February 25, 2004 at 10:16 AM.]

2/25/049:58 AM

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puppyraiserMember

AS goes down every Friday morning 1-3 AM (or less). Other down times are less routine and more emergency so they can't be 'scheduled'.

This used to be just fine, as eBay also went down the same time for the same thing. Now, (I think) eBay sometimes skips weeks with no notice.

2/25/0410:02 AM

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falcongalMember

Hello Will,
Other scheduled maintenance (in addition to Friday mornings) is usually announced ahead of time in the News and Updates column. I agree that it can mess up the timing on a snipe, but it's a necessity. And welcome to the forum!