Is AS US Biased?

Under things not covered:

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Loss, damage, or non-arrival of any parcel of its contents which (a) is addressed, wrapped or packed insufficiently, incorrectly or contrary to the carrier's packaging requirements; or (b) bears a descriptive label or packaging which tends to describe nature of contents.

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So that excludes anything with a customs label which, by its very nature, must describe the contents.

R2

Tee hee! You tell 'em, R2

Mind you, some English ebayers try to charge extra for sending to me in Scotland!

'tis only fair!

R2

Now, that is really, really funny!!!!!!!!!!!!!! I love the map and plan to make a copy for my computer room!

Nice one Mrs M - in the meantime it would be nice if SARA (she's an AS person, Trevor!) wiped the turkey leftovers from around her mouth and responded to my point about this product not being any good for us Aliens!

R2

We dont provide the insurance we only resale it. It might be best if you were to turn it off in your account settings. I think you could still add it for individual snipes by clicking the Modify button after adding a snipe for any item you were purchasing from the US which met the guidelines and you wanted insurance.

I'm pretty sure that offering insurance for sell in the US requires some sort of government filings and there are a lot of rules to be followed along those lines. Our partner has been doing it for over 15 years and so we just go by the rules that they've been successful using. I'm sorry if they seem US centric, it's not something we tried to do intentionally.

Ok, please pardon my ignorance, but is the AS insurance _not_ applicable to items that are purchased from US/Canadian sellers but shipped overseas?

I suppose another way to ask this would be: does the little customs label attached to packages for export invalidate the AS insurance per the terms and conditions quoted above?

Sara, perhaps if you post what company you use, it will clarify things.

From AS' help:

Click here to download a claim form to submit a claim to U-PIC.

Don't see how that will help, unless someone wants to call them (I don't see an email, but I didn't Google), but since it was asked for, there it is.

If you ask AS then they'll turn it off for you - I have!

R2

You can do it yourself in your account settings area.

I note the default is ON - a potential nuisance by default - cheers AS.

Could it not be set OFF for non-USA snipers?

R2

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Originally posted by touchmetal:
Ok, please pardon my ignorance, but is the AS insurance _not_ applicable to items that are purchased from US/Canadian sellers but shipped overseas?

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No reply? I'd still be interested to hear the word on this. Thanks.

Insurance

Click on insurance above and everything is there you might want to know, including the answer to your question.

AS assures me that it is - the Customs form doesn't count even though it describes the contents. I've still switched it off though...

R2

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Originally posted by Serenity:
Click on insurance above and everything is there you might want to know, including the answer to your question.

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No offense but I have read the stuff on the Insurance pages and the answer to this question is not there, at least not specifically referencing the question of the customs tags and item "3" in the insurance policy statement (see up in this thread, Nov 29 and Dec 02). I did however receive the following from AS Support which does answer the question directly:

"The answer is that the customs tag is acceptable where the insurance is concerned. The intent on the restriction is on advertising on the box, where it‘s obvious what‘s inside at a glance, or where a shipping label was merely slapped on the manufacturer‘s box, making it apparent what the contents are.

I‘m guessing in the world of shipping thieves, they‘ll grab what‘s of obvious value, but don‘t have time to read customs tags.

michael
senior technical support
http://www.auctionsniper.com"

Voila! It's off to insure my stuff I go, hi ho, hi ho.

Sorry, I read it and thought it was obvious that if you could ship overseas, they had to allow custom tags! How else would you ship?

The small print (at the time, it's changed) said you couldn't have anything that described the contents and that's exactly what a Customs Label does. Assuming and knowing are two different things!

R2

Let your breath out because you are turning blue!

The insurance facts I directed him to, seem very clear to me, R2. So, I think I am not assuming, I assume! But then you do have to be very careful because you may assume you know and your assumption may be incorrect........(To take for granted)

I'm blue 'cos I'm cool Mrs M!

AS seems to have launched this product without thinking it through (no, not Buyer Manager) and it it's only really any use for USA buyers. The claim process involves a letter to the USA - let's wait for a successful non-USA claim to be documented here... I won't hold my breath!

R2

OHHHHHHH, I was sure you were holding your breath....well then, put on some clothes before you are frostbitten!

R2

I do like the "dead horse".

The dead horse is becoming a dead horse.

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I do like the "dead horse".

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How can you tell the horse is dead, and not just taking a nap???

look carefully - if it was alive you'd see it moving. doh!

R2

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December 28, 2004 is FREE SNIPE DAY!

All snipes entered on the Auction Sniper site on Tuesday, December 28, 2004 will be FREE. The snipes must be entered by 12 midnight Pacific Standard Time, however, the auction can end any day.

Emails are currently being sent to all users, however due to a delay with our mail server you may not receive this email until late Monday night.

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Not for us in the UK, it would seem - this message only appears on the .COM version of My Snipes, I've refreshed the UK version over and over without success. I wonder why it wasn't published on the forum? I suspect that Sara is the only one who knows the passwords and she appears to have disappeared!

R2

In fareness, I tried again and it did come up after 8 more 'refreshes' of the My Snipes screen. Sadly it was 7pm here in the UK before I discovered this 'freebie' so I'm happy to pass it on to all my readers! It does mean that I have 'til 8am tomorrow to place my snipes - now if only there was anything on ebay worth buying - it's dead at the moment!!!


R2

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I suspect that Sara is the only one who knows the passwords and she appears to have disappeared!

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Time to break in someone new?

Two responses:

1) We are limited in the location where the item is shipped from by our third party Insurance Provider. The 'customs' label is fine.. the text you are referring to is more like if the box has a picture of a computer on it (like OEM packaging).

2) We apologize if we had a minor hiccup on the UK site... I will not let that happen again for 'Free Snipe Day'.

Bill

Thanks for the response, Bill!

Still getting that message in the UK and it's the 29th...

R2

Didnt Bill get Welcomed to the forum??

Hey Bill - you need to create yourself a funky title....tis weird seeing you as a "Sniper in Training".

Lexie, I am not sure what your avatar is, but it is sure gross looking! I think it looks like the top of a lady in a black low slung dress, but not sure what she is doing! Hoping I am...

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Originally posted by region2:
Still getting that message in the UK and it's the 29th...

R2

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Ya... we turned that off earlier

As for the title... I like Sniper In Training.

Hey, Bill, we are always in training!

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Originally posted by Serenity:
Lexie, I am not sure what your avatar is, but it is sure gross looking! I think it looks like the top of a lady in a black low slung dress, but not sure what she is doing! Hoping I am...

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Well spotted Mrs M - we all know what's really going on but I like to think that she's on a horse, perhaps chasing a fox in the English countryside!

R2