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Hi sivlee,

Thanks for helping to bring this issue to our attention. We are aware of a current issue with the “Import Wizard” feature which may cause it to get stuck during the loading process and fail to return items, and it sounds like you are most likely running into that particular issue.

Our technical team is currently investigating the issue and we intend to address it with a future update to our site, but I am unable to offer a specific estimate of when the issue may be resolved at this point in time.

For the time being, however, you should still be able to use the “Import Watches” option under the “My Watches” tab to import the items on your eBay Watch List to your “My Watches” page within Auction Sniper, and then use the “Snipe it Now” button on that page to set snipes on the desired items.

We apologize for any inconveniences this may be causing!

-Mike

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