Import wizard not loading eBay watched items

Hi wdcherrington,

We've received a number of support requests of this nature from other customers and, based on our investigation, it appears the watch importing functionality is not working for some of our customers because eBay placed a "captcha" block on one of our servers. As a result, customers who hit this particular web server while logging into their Auction Sniper accounts cannot currently import their watches. At this point, I anticipate this problem will be resolved later this afternoon.

In the mean time, as a workaround, I recommend accessing the Auction Sniper website by clicking the following link: http://209.142.29.168. By logging into your account using this link, you can avoid the possibility of hitting the server that is currently blocked from importing watches and therefore should be able to use the watch import functionality within your Auction Sniper account effectively.

Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://auctionsniper.com/help.aspx

-Mike

I am having the same problem, which has been ongoing for many weeks now. I have also tried using the new link posted above and the same thing happens.

Hi roadwarrior,

Since you are still unable to import your watches when logged in through the link provided in my previous response, it seems most likely that you are using the BETA version of the new "My eBay" page. If this is the case, in order to use the watch importing functionality within your Auction Sniper account once again, you will need to revert to the standard version of the "My eBay" page.

If you are using the standard version of the "My eBay" page and you are still unable to import your watches, please file a support request using the appropriate link at the bottom of our help page: http://www.auctionsniper.com/help.aspx

-Mike