first dud

If you will please list your auction #, I am sure one of us can look at it and help answer your question.

rsmiller40

here you go Item # 2189341649

The auction was not cancelled early. I can see nothing at the bid site which could produce the results you describe. There was evidently a glitch, either with eBay or AS, which I can't figure out because I don't have access to the proper records. Try filing a support claim at http://support.auctionsniper.com/. They'll look at it and advise you further. Be patient if you don't hear back from them right away.

will do,thanks a lot

Thanks Steve, for answering. I got sidetracked for a few moments. I couldn't see any reason for what happened either unless there is something that is recorded we don't see.

rsmiller40

AS tech support will be able to figure out what happened. Those people are real experts.

I don't know if there were any gliches last night or not, but I had a snipe a short time ago that worked as expected.

rsmiller40

I guess the possibility of a glitch is always there. Does it happen often?.This my first in around 100 snipes-so not bad an average I suppose,as long as it's not life and death stuff

Well, I would say you answered your own question. Sounds like you have had many good results! I personally have not had a problem with a snipe.

rsmiller40

yeah,I just ended up feeling a wee bit deflated espec. after I'd sussed the other bidders pattern.
Maybe I need a link to AS Annon

LOL, that is really funny! .. It does seem to me that there have been a few gliches with snipes outside the US very recently. Has anyone else noticed?

rsmiller40

It was during eBay maintenance. eBay was down from 12am-3am on Friday morning. They they arent open for business and bids are not accepted.

So, Sara, is the reason I noticed that the problems were with a lot of international snipers because when ebay shut down for mantenance, it was a prime time for them, maybe?

rsmiller40

Sara, I thought you said, more than once, that eBay no longer shuts down for three hours to do maintenance?

Sara did write on 7/11/03 that although AS will be down during those hours, Ebay had just announced that they no longer had the need to shut down for maintenance.

rsmiller40

From ebay's system's status page:

***Scheduled Maintenance***
Date: 09/03/03 Time: 04:08:07 PM PDT


The eBay system will be undergoing maintenance from 00:00 to 03:00 PDT on Friday, September 5.

During this maintenance period, the eBay site, including the Announcement Board, may be unavailable, or certain site features may be intermittently unavailable or slow.

Regards,
eBay

I haven't seen this notice for awhile, and ebay use to have text about it being their "regularly scheduled" maintenance. So, it sounds like this was an unusual Friday.

That seems to close the case, Rick. Thanks.

rsmiller40

well thanks for that,the 10 day listing would explain why it would finish at that time.I think it would be nice if eBay would /could alert sellers that their items are going to finish in down time-seeing that's when a lot of bidding takes place.It might be asking too much but would also be great if snipers got an alert from AS re the same thing.In this case it was actually early Fri evening Australian time and I could have got someone to place a bid.Ah well live and learn.
Once again,thanks what a great forum

eBay said they werent going to do it anymore, but they've done it two weeks in a row for 1 hour longer than they used to do it for. Go figure. There was a stretch of about 3 weeks where they didnt do it though.

What we used to do was adjust snipes that ended during that time to go off about 1 minute before eBay was scheduled to go offline for maintenance. But we havent been doing that because they said they werent going to do it anymore. We'll have to check each week and see what they've decided to do and adjust accordingly based on if they are going to do it that week or not I suppose.

Real sorry about that. If I was one of those sellers I'd be ticked. On the other hand it's a great way to get bargains if you know eBay wont be online to accept any bids during that time.

Well, according to Rick, they did notify ahead of time. It sure was not a moving banner or anything. I guess you have to be smart enough to know where they hide the notice! I sell all the time and didn't see it. Only once, some time ago, when I was listing did a notice pop up and say that the item would close during a down time and would I want to adjust my listing times.

rsmiller40

Gee, Sara, I guess you'll have to keep a sharp eye on the eBay Systems Announcement board, then.