"Did Not Win" but why? | Auction Sniper

boaltbearMember

I'm a newbie so I'm finding my legs. I set up to snipe an item with a max bid of $14.75. The auction ended with someone else's winning bid of $13.65. My bid was within the bid increment. The "Snipe Status Message" says "Did Not Win" and the "Confirmation" window only says "Confirmation for this item is not available." Any ideas why my snipe failed?

Many thanks!

3/12/048:38 AM

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bartelbyMember

Hiya and Welcome BB,
I have had 2 "Did Not Win" in the last couple of weeks (one last nite). AS gives you that message when it isnt any of their standard responses, ie, "Bid Too Low", "Proxy Outbid" or "Not In Time".

You need to go to AS Support [ Click Here ] and file a support case (you will need the auction number), that in turn will give you some free snipes.

Lexie

mrsmMember

Sorry you had a problem, but I still want to

you to our A S forum!

boaltbearMember

Thank you both. A S Support address my inquiry promptly.

mrsmMember

http://support.auctionsniper.com/

Go to the above address and email your complaint if you haven't!

bartelbyMember

quote:
Thank you both. A S Support address my inquiry promptly.

LOl Mrs M - I think BB has already been to the support link I left and had an answer.

They were very quick to answer mine too.

Lexie

You will never get to heaven if you are scared to get High!

mrsmMember

That's why I said, if you haven't, Lexie! I thought maybe it was a typo.

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