DANGER: auction sniper does not stop bidding in bidgroup

karinMember

auction sniper did not only stop bidding in the bidgroup after 2 of 2 wins as i selected. this is probably due to the timeout problem they had today. but the auctionsniper people did also remove all the items from the wins page; which would have been the only prove (the items would be related to the bidgroup!) for me that i did handle it appropriate.
does anybody know what to do in this case - because i lost 200 bucks through this failure!
any help is very welcome.
thanks and bests from germany
karin

[This message was edited by Sniper Sara B. on January 24, 2004 at 02:55 PM.]

1/24/042:51 PM

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rickMember

You could try contacting the seller and see if you can work out some arrangement. Perhaps if you pay their ebay fees, and a little something for their time?

Also, you'll want to contact AS and have them not bill you for the snipe.

1/24/042:54 PM

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snipersarabAuctionSniper Support

Ok, I found your other account.

You opted to win 2 items.

Click the "Manage Folders" button.

You will then see your bid group and it will say wins: "2 of 2"

Thus you incorrectly selected that you wanted to win 2 items when you created the bid group. And that is why it won 2 items.

1/24/042:59 PM

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bartelbyMember

quote:
auction sniper did not only stop bidding in the bidgroup after 2 of 2 wins as i selected.

Actually Sara I think Karin is saying that she ended up with MORE than 2 wins ...is that right Karin?

Lexie

1/24/043:37 PM

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snipersarabAuctionSniper Support

Nope, I checked. 2 won, then the rest were cancelled.

1/24/044:42 PM

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jlr43Member

The original message was edited by Sara so perhaps there was more info that we're not seeing? I can't understand if she wanted two or not.

1/25/0412:06 PM

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rickMember

coralbelle,

I think all Sara edited out was the OP's email address.

1/25/0412:11 PM

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snipersarabAuctionSniper Support

I took out that persons email address so they dont get 6 billion spams then come back saying we sold their email address and crud like that!

Unless you want to get 6 billion spams on how to get rich on eBay dont put your email address on public message boards related to eBay

Normally when I edit a post I put what I edited. This time I decided not to for once. Learned my lesson

1/25/043:13 PM

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jlr43Member

No problem, I just thought it might have been something in her message itself that was edited. I found the original message quite confusing. I understand about not posting email addresses and appreciate that you delete them.

1/28/047:08 AM

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