Changed password

Not sure if I’m understanding this, but to bring up completed snipes, on the “My Snipes” page you’ll see:
[Choose Snipes: Active | Ended | Won | Lost | Custom | Today | All ]

Click on “Ended” or “All” and you should be able to bring up complete snipes, and you won't be charged twice by AS.

If you are looking for active snipes, make sure “Active” has been selected. Also [Choose Folder:] may contain snipes in other folders, if you’ve used other folders.

I don’t see the harm in having two snipes. The ebay ID will be the same, so you won’t be bidding against yourself.

Sorry Rick had to pack up and go to work. I have tried everything and it won't recognize my new password. Yes, I was in active and the snipes were not listed. I sniped from the tool bar and it asked for my password which it didn't in the past and I typed in my new password which it took and said the snipe had been made. I have tried several times to change it in my account, but it doesn't seem to take. I had to log onto the forum using my old password. Does it take a while for it to change? Should I resnipe those items? Thanks. Valerie

You might want to file a support request: http://support.auctionsniper.com/

Keep an eye on the forum, and maybe someone will come up with something, but in the mean time, might as well contact AS support.

quote:

I had to log onto the forum using my old password.

The forum and AuctionSniper are two separate services, each with their own passwords and ID. The ID/password you use for AS to place snipes must match what you have specified in ebay. Whatever you use for the forum need not match.

At the bottom of your “My Snipes”, you'll see the following to verify that AS’ password/ID matches ebay’s:
Note: Click the Verify link to make sure
Auctionsniper has your proper eBay information to
place your snipes.

Many thanks. P.S. Is there any way to change the password for the forum? Working okay with AS--just took a while to click in.

quote:

Is there any way to change the password for the forum?

I think the following will work: Click on "Go" (towards top); "My Space"; "Profile"; "View/Edit Complete Profile"; then check "Change Account Password?".