Can't get Snipe it Now to Work

quittywitsMember

Hi,
I am new to this. I installed the snipe it now onto my toolbar.(internet explorer). When I click on the icon to use it ( I am at the ebay page I want to bid on), it closes me completely out of ebay and takes me directly to the snipe it now box where I have to sign in and put in the item number. There is something wrong here. I have to go to the ebay sight again and sign in. And there is no pre-filled information when I click on the snipe it now link. Can anyone advise?
Thanks

2/23/0610:38 PM

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<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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