...of what I have pointed out on any number of occasions, which is the situation where my (losing) bid WAS placed and can be clearly seen in the bidding history, but AS sends me an e-mail telling me that my bid was NOT placed because it was too low.
What they really mean in my situations was that the bid WAS placed at the last minute, but I was simply outbid by a previous bidder's reserve proxy. But I have always questioned the wisdom of sending me an e-mail that states my bid was NOT placed, when it was. We have enough people complaining that their bid was never placed, without arousing people whose bids WERE placed, albeit with unsuccessful outcomes.