bidgroups... aaarrgh! SNIPES NOT FIRING

quote:

Originally posted by petronius:
I'll share the record here if anyone cares.

Hi pet,

Something sure does sound wrong with you and bid groups. Perhaps, if you share that record, someone will be able to help, but that’s just a “perhaps”, and definitely not a “likely”. Otherwise, although you appear to be bit reluctant, you might want to contact support. They do, after all, have a lot more insight into what’s going on. Here’s the link to file a support request:
http://support.auctionsniper.com/

quote:

Originally posted by petronius:
I can't imagine any good excuse for the first snipe not firing at all.... but yer right, I should at least inquire. Tom

If you get anything concrete from support, maybe you could post it on the forum. Support hasn’t been all that supportive of the forum lately, and psychics and mediums are in short supply, so it might be helpful to hear what they have to say. Hopefully you get more than a “canned” response accompanied by some free snipes.

Should I assume that “Tom” is a name, and not an abbreviation for “Tomorrow”?

quote:

Support hasn’t been all that supportive of the forum lately, and psychics and mediums are in short supply,

Well said!

It is about time the management of AS "came clean" and did some straight talking before the constant "drip drip" of unsatisfied customers remarks does them measurable harm.

Though he performs his (unpaid) advisory services to the customers of AS extremely well, the performance & maintenance of AS's software is not Rick's responsibility. It is time that some of the engineers were brave enough to "poke their heads above the parapet" and explain what is going on.

Paul

I have been an AS user for several years and have used Bid Groups succesfully many times in teh past. However, today I created a new BG and entered 2 auctions 2 hours before the end of the auctions which were 10 minutes apart,before leaving for work. When I got a break at work and went to check my snipes, I find that netiher one of them fired and are exactly as Petronius says. they are still sitting there saying ready, yet they ended hours ago!!!!! I probably would have won either of them as my max bid was 50% higher than the winning bid.
I am going to file a suuport request and will le tyou know the results (if any).

I see after my first post here, I am called a "sniper in training". That's pretty funny as I have used AS for years and have completed probably a 100 + snipes, but have never had need for these forums. So call me a newbie if they must!

Craiger: the "in training" thing doesn't have anything to do with your Auction Sniper but how many times you've posted. It's a silly feature of the bboard software.

Ron - I suspected as much.

Just a follow up to my previous post about filing a support request...I just received an answer to a support request I placed on 3/9/06 seven (7) days ago! I'm not expecting an answer to my current support request any time soon. I guess they really must be having problems if it takes a week to answer a support request.

quote:

Originally posted by petronius:
Rick, Ya know, come to think of it, there's not much of a record to share on this, no relevant bid history for example. Merely, as of 11:03:27, my bidgroup had 2 snipes in the group, the first one (it says "ended", and yet at the same time "status" reads "Ready"!) that had already ended as scheduled at 9:36:09 (with no bids placed), and the second one (status "Ready") ending in 1h 0m 4s, at 12:03:31.

I can't imagine any good excuse for the first snipe not firing at all.... but yer right, I should at least inquire. Tom

I got the same exact problem this night.
And I can bet my jewels I made NO ERRORS. Finally... it's all possible but an error: bid in group WAS all ready but on closed auctions, bid never placed. Bid groud created by scratch, by the way.

Very disappointed.

I also have been having the bid groups problem. No bids getting placed, and the item just shows "Ready!". I ended up moving the first items in each of the bidgroups to MySnipes. Thankfully AS fired for those. Once I won, though, I figured I better quickly clear the bid group, in case they are made to work again.

I do like AS - I would actually love it, if they got those bid groups to work. - Overall, for me this makes eBay-ing a calm, rational experience, instead of a series of adreanaline rushes.

Anyways, I'd be interested if anyone had the same issue, but it was solved for them (and how).

P.S. When you create a Folder (as opposed to a bid group), do items in that also get submitted to eBay, or is it only stuff from "My Snipes" and -when it's working- from your bid groups?

In other words, can you use folders to temporarily suspend bidding on items, or what else is their practical use?

Thanks!

Same issue. Three items, 1 bid group, two closed auctions showing ready, no bids fired.

quote:

Originally posted by Tim6502:
P.S. When you create a Folder (as opposed to a bid group), do items in that also get submitted to eBay

Yes, Tim. The snipes in any folder that you create will be submitted by AS. The exception is when the requested number of wins has been reached for a bid group folder.

quote:

Originally posted by Tim6502:
or what else is their practical use?

I’ve never used anything but “My Snipes” folder outside of a bid group. I assume people use multiple folders as an organizational aid, and since the folder name is retained, it might be helpful as an historical aid. But, that’s just a guess.

It is not only in bid groups. I have auctions that are not firing that are not in bid groups. Several of them closed with no bids on them and AS still saying my bid is ready. No response from support at all??????????

At least some of these snipes seeming not to fire might be the result of something that happened to me some weeks ago.

I lost an auction when it looked like AS failed to fire; a lower bidder took the item. I had no indication of what might have happened until many days afterward, when I received email from both eBay and AS.

As it turned out, my bid had been blocked by the seller based on preset criteria which eBay does not require to be published with other auction information.

In my case, there was a double whammy:
1) I am not registered with PayPal.
2) I am registered outside of the continental U.S.

In corresponding with the seller, he admitted that he had turned on the non-PayPal blocking in error: The terms of his auction clearly permitted other payment options. However, on the other issue, his auction simply stated "will ship only within the U.S.," not "will only sell to U.S.-registered buyers."

This is all a major pain. Sellers are not required to show who and what class of bidders are blocked from bidding. eBay, and thus AS, does not explain why the bid has been blocked until long after (perhaps in some cases,not at all). And bidders registered outside the U.S.--and other entire classes of bidders--can be secretly prohibited from bidding. This was certainly silly and frustrating in my case, since I do NOT require a particular item to be shipped outside the U.S.

O F F     T O P I C :

quote:

Originally posted by petronius:
And it is a bit insulting to me, being in a . . . country not particularly known for corruption or email scams or what have you.

Is “not particularly known” a positive? It must be better than one that is “known”, but not as good as one that is “not known” or that “isn’t”.

quote:

Originally posted by petronius:
I feel it starts to border on racism . . .

Do you really believe that? Based on what you posted, sounds more like a decision motivated by business considerations.

quote:

Originally posted by petronius:
The thing arrived in pieces, so I left a neutral feedback--a NEUTRAL, not a negative.

Seeing that “the thing arrived in pieces”, the seller might have felt that limiting the countries they ship to related to an accurate, or inaccurate, view of that country’s shipping services. It may have also happened with another buyer from the same country. Seeing that the seller had 100% positives, perhaps getting a neutral was all the additional motivation they needed to restrict the countries they sell in?

quote:

Originally posted by petronius:
Once this took a personal turn:

“Personal”?

quote:

Originally posted by petronius:
Within maybe 3 days after I left the FB, this seller changed shipping on all their items from "Worldwide" to "US, Europe, Australia, Japan".

Cause and effect?

quote:

Originally posted by petronius:
--they wouldn't generalize against, say, shipping to England based on a few less-than-good experiences with buyers in England.

Cause and lack of effect?

quote:

Originally posted by petronius:
Probably (given their 100% positives) they had only this ONE SINGLE less than ideal FB from one buyer, me, in my country, and so they refuse to ship any item every again to my country.

“My country”? Last I looked, Asia contains a pot full of countries. So, their decision wasn’t to exclude just one country, but a fair amount of additional real-estate.

“Country” is such an arbitrary place.

quote:

Originally posted by petronius:
You know what is especially annoying is sellers who are selective about the countries to which they'll ship in a particular region. I mean especially sellers who will only ship to Japan, among all the Asian countries. It's ignorant.

After this transaction, it’s possible the seller wishes they had implemented this restriction earlier.

quote:

O F F T O P I C :

Usually MORE interesting than the TOPIC!

quote:

I feel it starts to border on racism . . .

Do you really believe that? Based on what you posted, sounds more like a decision motivated by business considerations.

Yes, maybe, but it's always more fun to play the race card!

quote:

Originally posted by petronius:
The thing arrived in pieces, so I left a neutral feedback--a NEUTRAL, not a negative.

Seeing that “the thing arrived in pieces”, the seller might have felt that limiting the countries they ship to related to an accurate, or inaccurate, view of that country’s shipping services. It may have also happened with another buyer from the same country. Seeing that the seller had 100% positives, perhaps getting a neutral was all the additional motivation they needed to restrict the countries they sell in?

Agree with Rick on this one! If I, as a shipper, pack up an item well and receive the report that the shipment arrives in pieces, I can only imagine that the package went thru h*ll to have arrived in such a state! I'd be inclined to snip that destination off of future auctions.

A somewhat analogous personal experience, I have only once shipped a rather valuable item via DHL (within USA shipment) at the direction of the buyer. Item reportedly didn't arrive! Well, supposedly the packing BOX arrived, but it was empty!?! Even though NOT adversely financially affected (item was insured), having had only ONE experience with DHL, and that one BAD, I'm not inclined to use that particular shipping service again! (An aside: anyone notice my proclivity to dangling participals? Purhaps mispellings, too! )

quote:

An aside: anyone notice my proclivity to dangling participals?

I hate when that happens. I prefer my participal to be stiff. So embarrassing when I can't get my participal up. But, I'll still take a dangling one over a non-existent one.

quote:

Originally posted by petronius:
No, Rick, I saw your aggravated-sounding post just now before you deleted it.

“Aggravated”? Here’s what I posted.

---

quote:

Originally posted by petronius:
Well, I'm not interested so much in a debate here.

I can see that.

quote:

Originally posted by petronius:
Yep, I shouldn't mouth off so without knowing all the facts. And you gents shouldn't mouth off so knowing even fewer facts.

Well said.

---

P.S. Very difficult to respond when someone deletes their post(s) in mid-stream.

quote:

Originally posted by petronius:
Dang, Rick, you keep assiduously revising your posts too. I see you've revised this last one at least 3 times. We should both just leave this alone. Chrissake

Sorry. I’ve been trying to get the post back to the wording that I thought you had originally read. Didn't know if it had the “P.S.” and wasn’t sure if it had the “mid-stream”.

quote:

Originally posted by petronius:
Dang, Rick, you keep assiduously revising your posts too. I see you've revised this last one at least 3 times. We should both just leave this alone. Chrissake

Likewise, petronius.

I have deleted my recent posts, or all the ones I can delete, as a good slap in my face. Good luck everyone.

Fact:

Rick Never revises his posts.

Never, ever,

Never.

He has always said one (meaning Mrs M generally & me - occasionally) must never ever revise a post because he (Rick) as a matter of principle dislikes it and

Never

Ever

Revises

His

Posts.

Thats a fact Petronius.

Everything printed here (except when it is revised) is the gospel truth!

Isn't it Rick?

Paul


P.S. This is not going to be revised - even if I have to apologise!

quote:

Originally posted by Camera:
Fact:

Rick Never revises his posts.

Not true. Two recent examples:
https://community.auctionsniper.com/eve/forums/a/tpc...511040261#5511040261
https://community.auctionsniper.com/eve/forums/a/tpc...131039061#2131039061



Paul - now, about that apology of yours?

Rick, that is me being sarcastic, in view of of your previously deeply held views on said subject!

Paul

Sarcastic? You? Never!


You did say (well, sort of) that you would post an apology, and since you were wrong (well, sort of) (see the two links I left in my previous post), shouldn't I expect an apology? It doesn't have to be a big apology - a tiny one would work. Even an "oops". It's so rare that anyone ever apologizes to me.


P.S. I'm beginning to think that this is one of those posts that I should have deleted. Even though it's still there, let's pretend it's gone.

Apologise?

Hell No!

I have worked my hands to the bone defending you this week against allcomers.

Extolling your virtues, saying you were doing a fantastic public service here being good friend of the underclass who haven't a clue.

I explained clearly how you disliked "dog Latin".

Admittedly, I did say you had a lot of time on your hands and were indolent rich, but extremely kind with it!


What more do you want? Blood?

Paul

quote:

I have worked my hands to the bone defending you this week against allcomers.

To know me is to love me.

quote:

Extolling your virtues

That would be a short tolling. In fact, I’m grateful you made that a plural.

quote:

I explained clearly how you disliked "dog Latin".

Not to complain, but I was meaning to bring this up earlier. I think you have my Latin knowledge confused with R2’s.

quote:

What more do you want? Blood?

Tempting offer. Now, if we can only agree on the amount. Are we talking pinprick, or transfusion, or a complete withdrawal?