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Closed19 replies

AUCTION SNIPER ****I N G SUCKS!!!

G grimMember
This program sucks!!!!

What is amazing is when it actually works.

Bids dont get placed, no email responses.

The damn stupid program says READY on over 1/2 dozen items that have already gone above my minimum bid without any notices sent. MY favorite is when it says READY on auctions that have closed long ago. Confused Mad

DO YOU PEOPLE HAVE NO HONOR????

Must be made in AMERICA because here in the good ole U-S of A is the only place where crap like this can exist and the people who made the crap either can't do anything to improve it, or could care less about the quality of their product.

THERE ARE NO EXCUSES FOR LESS THAN PERFECTION, only people who settle for less than perfection, which seems to be your mission statement.


[4 letter potty mouth word removed]

[This message was edited by Sniper Sara B. on October 06, 2003 at 02:04 AM.]
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N nevadajackMember
Having lost about 10% of my AS snipes in the same manner I can understand your disappointment. Prior to using AS, I placed about 100 manual snipes with 100% success of eBay acceptance. I hope that AS can devise a program to avoid not having our AS bid placed and accepted by eBay prior to the end of the auction. AS is a great idea that may just need a little adjustment.
G grimMember
Answers can only come from people who know what they are doing and know what they are talking about...but even given all of that....someone would actually have to CARE to give an answer...and answers don't necessarily lead to solutions because that would not only take CARING (which doesn't burn any calories) but ACTION in DOING SOMETHING about the problem!!!
S snipersarabAuctionSniper Support
quote:
Bids dont get placed

Like when?

You lost one, and one won yesterday. All bids were placed. So what the heck you talking about?

quote:
DO YOU PEOPLE HAVE NO HONOR????

Ya, a lot more than you seem to have.

quote:
MY favorite is when it says READY on auctions that have closed long ago.

More importantly was the snipe placed? Yes or no. I checked, the answer is yes.
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G grimMember
did you also check to see when I used "Update"???

Guess not then you would shut your uneducated mouth. (please see definition of "uneducated" before you make reference to my reference.)

You are thinking just because someone uses slang in their vocabulary that they have a low IQ...only the most ignorant of people (didn't say you) think they are smarter than someone they do not know at all.

Just as I eluded to earlier...YOU are not helping at all...you offer no solutions and cannot rectify any problem, of which there are many. Do you work for AS or do you get some form of joy in making yourself seem more educated on AS as a subject than everyone else?? Whatever they are paying you is surely a poor investment.

Sniper goddess my butt (even though a s s reads much funier to the people who read my ridicule of you) step away from the computer, put down the bag of cookies and go outside and exercise. (OK that was uncalled for)

How does the rest of the AS world feel about SARA poking around in their accounts and drawing errant conclusions from her findings???

quote:
________________________
Like when?

You lost one, and one won yesterday. All bids were placed. So what the heck you talking about?
___________________________

I had a bid a couple weeks ago that did not get placed..I posted something then also. You must have had the day off. (You can say "hell"...it wont make you a bad person and might show the world that you have a sense of spontaneity and rebellion.)

https://community.auctionsniper.com/eve/forums?a=tpc&s=84260069&f=385608021&m=765605673


quote:
_______________
More importantly was the snipe placed? Yes or no. I checked, the answer is yes.
________________________

My comment on bids not being placed referred to the aforementioned. My reference to not being notified had nothing to do with the actual bid being placed. How conveniently you have not acknowledged the problem I mentioned in regards to notifications etc. In this instance the bid was placed, but it does not excuse the fact that the program still sent no immediate outbid notification and still says READY on an item that has exceeded my bid amount and ended; and yes even after hitting the precious UPDATE button.

You see, the fact that one even has to hit the update button is part to the problem that you dont see because you aren't looking for a problem. (Perhaps if I were drowning you would have a nice explanation for the scenery and beautiful color of the water.) You have failed to see that having an UPDATE button is a problem. Why in the world would someone want to go to their snipes page and NOT have it update automatically when you get there. In Ebay when you go to "My Ebay" page, it is updated automatically. WHY IN THE WORLD WOULD YOU NOT WANT IT UPDATED? Perhaps you are correct, I am not intelligent enough to understand why someone might want to be misinformed.

Next time don't look at the words...look at what they are saying. You have only responded because of the vulgarity of my post, so despite my ignorance, I have manipulated you. You have done exactly what I wanted you to. Now that I have caught your attention, something might get done because no response or effort was made after the last mention of problems.

This program is one of the best things I have ever seen, but the ingenuity of it does not excuse the unpleasantries. I am paying for it so I expect to get a burger that looks like the one in the picture. (ask someone if this doesn't make sense as an analagous reference)

Hmmm....maybe you are a Goddess bacause I can picture you gettin all flushed in your anger after reading this post, thoughts churning and fingers feverishly tapping out a hopefully whitty response...I better stop...im gettin flustered myself just thinking about it.. xoxoxo..

Still love ya!

GRIM
"I'd make a nickname for myself like "God" but I won't go as far as blasphemy"
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S snipersarabAuctionSniper Support
quote:
You see, the fact that one even has to hit the update button is part to the problem that you dont see because you aren't looking for a problem.

Gee we never thought of having it update automatically, oh wait, ya we did. As for why we dont, see the dozens of posts already here.

quote:
I had a bid a couple weeks ago that did not get placed..

You might have forgot to read this when you registered.
Note: Please read about the risks involved with sniping by clicking here.

We're not 100% perfect, but I bet we're the best out there. Better than any software or manual sniper.

quote:
How conveniently you have not acknowledged the problem I mentioned in regards to notifications etc.

Because it's been addressed in the forums here many times. Do a search. Use your brain, we're not eBay we cant send you a notice instantly and we're not checking your auctions once a second. We check them every few hours. If that isnt enough we have a solution for you. It's called.... "Update items info." Just click it when you log in. Ya it's an extra step, but it sounds like it'll do the things you're asking.
S snipersarabAuctionSniper Support
quote:
In Ebay when you go to "My Ebay" page, it is updated automatically.

No it's not. eBay doesnt have to update anything. They are eBay. When they display that page they are showing you data directly from their own database. There is no updating to be done, they are showing you the only data they have.

So what you propose is that every time someone logs in we update their data? And show them what? What if they are sniping 75 items? We are supposed to go out to eBay and grab the data for all 75 items and update our database so that we can show you fresh data? What if a user doesnt want to wait the 30-45 seconds that would take? What if they have a snipe ending in that amount of time and they need to act quickly to change a bid?

Ahhhh a solution is born. "Update Items Info." Then everyones happy. Except you. People who want their data updated can, and those that dont dont or dont care dont. Hey then you want to update it again 5 minutes later... voilà.
G grimMember
You got it Sara...just keep telling everyone how wonderful this program is and rest in the fact that you know you are not perfect, will never be, and have no desire to be anywhere near perfect.

Mediocrity is the fuel that drives competition to do a better job.

Yes you are the best out there I guess...I don't know of any other program that does this, so you win by default, but I am sure there are others, and more to follow. I built my business by observing companies and knowing I could provide a better service. It is hard to compete against a company that has a seemingly unsurpassable degree of excellence. AS is not that company.

One thing I am positive of.....someone will come out with something much better and they will read this forum and include the corrections that your customers desire rather than just make excuses.

And yes their program will update automatically or maybe even keep real-time information 24/7.

You have made no apologies for any of this programs shortcomings or lack of satisfaction by the persons who pay for its service. How convenient it must be for you to think that you only pay for what you win, therefore you don't care much about anything else, or even the on-time notification system that fails miserably.

What you have not addressed is how someone can UPDATE their items and still see prices above their minimums but no WARNING under the item...and no email verification...and still says READY on items which have already come to completion.

WILL YOU ADMIT ANYTHING?? Damn, you must be a liberal. It's not possible that a problem can exist in your universe. Just because you say that your program is not 100% you are relieved of apologies? Doesn't it bug you every second of the day that it doesn't work 100% of the time???

____________
"Update items info." Just click it when you log in. Ya it's an extra step, but it sounds like it'll do the things you're asking.
_____________

IT DOESN'T you simpleton.

Didn't you read this???
_______________
the program still sent no immediate outbid notification and still says READY on an item that has exceeded my bid amount and ended; and yes even after hitting the precious UPDATE button.
_______________

Still looking at the words but not the meaning of what people are trying to tell you. THE UPDATE DOESN'T WORK!! Do you know how many countless times I have hit the update button, and items which have NO warning when prices are already posted in my snipes above my minimum still don't have any warning when updated once again?

With manual bidding one has only oneself to blame if something doesn't go favorably. You have put yourself in a position by accepting payment, to be the one to blame if something doesn't go favorably and your program is to blame. Your disclaimer doesn't make anyone feel any better that you know you're not perfect and will never be.
S snipersarabAuctionSniper Support
quote:
What you have not addressed is how someone can UPDATE their items and still see prices above their minimums but no WARNING under the item...and no email verification...

The warnings and emails are generated ONLY when we check your items for you.

We figure if you are checking them yourselves you'd be smart enough to see that your bid was below the max and delete the snipe or increase your maximum bid. And who would want an email when they can see it for themselves? I guess you would.
quote:
and still says READY on items which have already come to completion.

It's supposed to say "Snipe Placed" until a computer her has reviewed the auction and double checked if you have won or lost. I'll have someone check into that. During most times it does not say "ready" for very long because we quickly determine if you won or lost and change the status to the correct one.
quote:
It's not possible that a problem can exist in your universe.

Actually you havent brought up anything new, it's just that we've determined that the way things currently work are the way the majority would like them to work. I'm sure everyone would want 24/7 updates but since that isnt possible we're not going to provide them and the "update items info" button is a sufficeint solution. Is it really that hard to click it once you've logged in? Or would you rather we do it before you log in? If so when? How do we know when you're going to log in? Should we do it every minute? But what if we missed a bid that came in in between that minute and when you logged in? You'd be back here cussing up a storm and calling me a slut because our page didnt warn you that you werent highest bidder. What you are asking for doesnt make sense, the best way to do it is the "update items info." It updates them when you want, whenever you want.

[This message was edited by Sniper Sara B. on October 06, 2003 at 11:52 PM.]
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S snipersarabAuctionSniper Support
quote:
THE UPDATE DOESN'T WORK!! Do you know how many countless times I have hit the update button, and items which have NO warning when prices are already posted in my snipes above my minimum still don't have any warning when updated once again?

Then how did you know your bid was below the minimum bid? Why do you need an email when you are right there looking at it? Does it really need to flash and email you when you are on the page looking right at it?
bartelbybartelbyMember
I must agree with Autophile, I think they way this topic is going is exactly the way GRIM wanted it.

It should of been deleted (with an explanation left as to why it was deleted) or at least edited and taken off the boards.

Maybe that will be construed as censorship but I hardly think the battle of *wits* that is going on is constructive.

I can see GRIM sitting back there laughing to his hearts content at the way this is going, they probably think they are giving AS a bad vibe.
S snipersarabAuctionSniper Support
quote:
the program still sent no immediate outbid notification and still says READY on an item that has exceeded my bid amount and ended; and yes even after hitting the precious UPDATE button.

Now it changes to "Bid too low" and the yellow warning box shows up. It does not however email you since you are on the page doing the update.

Hope this makes you a tiny bit happier.
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