Auction Sniper Basically Useless For Adult Now

Hello,

Thanks for posting to the community forum. I'm sorry to hear that you have had trouble sniping certain items. A code change was released today addressing this particular issue.

Adult items trigger enhanced security precautions from eBay to verify age. From time to time, eBay makes changes on how these verification web pages are displayed. One of these pages was changed this week, and we had to modify code in order to parse this page correctly.

As always, we are challenged to keep up with any changes eBay makes, in order to keep Auction Sniper performing at its best. Your success in using Auction Sniper is our highest priority.

Thank you for your continued patience, loyalty and for being an Auction Sniper customer.

Respectfully,

Steve
Auction Sniper Product Manager

Please hold - your call is very important to us.

Thanks very much Steve, it "took" with no problem.

Well, I guess eBay has made a change again because I cannot add any adult items as of today...items will not import with other snipes and snipe it now comes up with "could not find the item."

Can the AS team fix this again please?

Any updates?

You might get a quicker answer with this:
http://support.auctionsniper.com/

Still inoperative 11/12 3 AM PST. I have contacted Support.

That’s usually the best route to go. The forum is frequented by users and they don’t have access to things that the support staff has, and “some” user can be less than polite.

Agreed, Rick. With all due respect to the AS staff (I've sniped many unique and wonderful items over the years) something seems different. It seems as though we need to tell them now when the adult sniping is inoperative. Before they seem to have fixed it without being asked. Maybe they have had to reduce staff as so many other businesses have.

On a side note your cat is one of the greatest things I've seen on the internet in my nearly 12 years online.
Well, next to all the women, of course.

Of course.

Hello Community,

Thank you for bringing the adult items issue to our attention. I am pleased to announce that a code change has been made and released. We have verified that the reported adult items can now have a snipe placed on them.

This break was due to an eBay change in the pages they display when attempting to access an adult item.

Thank you all for using Auction Sniper and your continued loyalty to our product.

Respectfully,

Steve
Auction Sniper Product Manager

I was just able to set up two auctions and then it started the "can't find" nonsense again. Sure gets old. Thanks for trying to AS staff. I'll try again in a little while, I guess.

Now, 15 minutes later, it's working again. Wish I understood the logic behind all of this (if there is any).

Hello,

If you can provide item numbers either here in the forum or by filing a customer support case here, then we can get more specific information in order to diagnose any potential problems.

I can say in general that the process for logging in and viewing adult items is a much more delicate process due to eBay verifying your age.

Thanks for providing feedback on this issue, and any specific information that can help us resolve any outstanding issues for everyone.

We appreciate you being an Auction Sniper customer and look forward to continuing to provide you with excellent service.

Respectfully,

Steve
Auction Sniper Product Manager